This task requires you to:
Complete your Service Programimplementation Plan by using the information from previous assessments and thetemplate provided below.
Service program implementation template
Name of organisation
Program title
Detailed description of the program
SectionA – Communicate roles, responsibilities and procedures to stakeholders
ActionPlan
Rolesand responsibilities, and procedures and/or arrangements to be communicated
Howwill this occur?
Whatresources are required?
Whenwill this occur?
Personresponsible
What information needs to be provided to staff?
What information needs to be communicated toclients
Information to be communicated to other internalstakeholders
Information to be communicated to externalstakeholders
SectionB – Training to support implementation
Trainingrequirement
Whois to be trained
Howis the training to be delivered?
Whowill deliver the training?
SectionC – Monitor service delivery and client needs against program objectives andbudget
What are the objectives of this program?
At what stages of the program will servicedelivery and client needs be monitored?How will this occur?
The program willbe monitored at the following stages:
How willmonitoring occur?
What performance indicators will indicate thatthe program has satisfied the objectives?
What mechanism/s will be available to clients ifthey feel their needs have not been addressed or they wish to make acomplaint?
SectionD – Monitor expenditure and income against budget
Expenditure Items
Budgeted Expenditure
Actual Expenditure
Difference
Complete the table to enable you to comparebudgeted expenditure and income against actual expenditure and income.
Enter all known data of budget from ProgramDevelopment template.
Note the following changes from the originalbudget and incorporate these to calculate an overall budget analysis
Expenditure:
For the purposes of the simulation – choose fourexpenditure items to go over cost by 10%.
Incomeand funding
For the purpose of the simulation, assume a localbusiness who heard about the program has donated an additional $500.
Staffingresources
Physicalresources
Total expenditure
Income and funding
Total income and funding
Calculate your final difference from budget andindicate whether you were under or over budget.
Difference in expenditure
Difference in income/funding
Final outcome
Over budget
Under budget
(circle as appropriate)
SectionE – Documentation
Make a list ofall documentation that may be required during the implementation and monitoringof this program
Nameof documentation
Purpose
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