Learning Outcomes Following completion of this course, participants should be able to: 1. Describe the key phases of strategic and operational decision-making processes and assess the effectiveness of...

Learning Outcomes
Following completion of this course, participants should be able to:
1. Describe the key phases of strategic and operational decision-making processes and
assess the effectiveness of decision-making within an organisation.
2. Identify and apply appropriate rational, quantitative, qualitative and intuitive
approaches to making decisions in a range of organisational circumstances.
3. Recognise the different forms of bias that can inhibit effective decision-making and
ways that they may be overcome.
4. Act independently or collaboratively as a member of a decision-making group in the
process of making business decisions.
5. Apply a systems or holistic perspective to the development and implementation of
business decisions within an organisation.
6. Demonstrate a high order of skill in analysis, critical thinking, communication and
professional application.
7. Demonstrate creativity and flexibility in the application of knowledge and skills to
new situations, to resolve problems and to think rigorously and independently