“Melinda!” bellowed Toran to the company’s HR specialist, “I have got a problem, and you’ve got to solve it. I cannot get people in this plant to work together as a team. As if I do not have enough...

“Melinda!” bellowed Toran to the company’s HR specialist, “I have got a problem, and you’ve got to solve it. I cannot get people in this plant to work together as a team. As if I do not have enough trouble with our competitors and our past-due accounts, now I must put up with running a zoo. You are responsible for seeing that the staff gets along. I want a training proposal on my desk by Monday.” Assume you are Melinda. a. Is training the solution to this problem? How can you determine the need for training? b. Summarize how you would conduct a needs assessment.