MKT00720 – Marketing Session 2, 2018 Assignment 2: Report (on Amazon Australia) Core Information: Due: Due by 11.00pm AEST, 23 th September 2018 Weighting: 30% Individual/Group Individual Word limit:...

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MKT00720 – Marketing


Session 2, 2018


Assignment 2: Report (on Amazon Australia)




Core Information:


Due: Due by 11.00pm AEST, 23th
September 2018


Weighting: 30%


Individual/Group Individual


Word limit: 1500-2000 words in total (plus or minus 10%)






Aim





The purpose of this assignment is to again provide you with an opportunity to apply knowledge, theory, frameworks and tools from the early part of the unit to an analysis of the strategy and strategic practices of a real organisation. In this assignment, you will work to analyse the strategies pursued by the Amazon Australia since its creation. You will evaluate marketing-related strategies and their effectiveness and relate to be real-life experiences and relevant research to look at core marketing theory. The aim is to provide experience of marketing analysis and practice and to determine your ability to relate real marketing strategy to theory and research.




The Overall Task



In increasingly competitive markets, consumers have a greater choice over where they buy their goods and services. For an organisation to meet its business objectives, it has to find out what consumers require and then identify the best way in which it can satisfy these needs and wants. Creating a competitive advantage can be difficult. A unique marketing strategy with clear objectives is vital to ensure effective promotional activity.



Your task in this case analysis is to answer two questions by critically analysing Amazon Australia’s market situation. Please do not just describe events, although you should read Amazon Australia’s history to understand the background to your analysis. You should use the principles and concepts that you have learned throughout the unit to answer the following two questions:



1. What marketing strategy or strategies has Amazon Australia has adopted since it was created? Answer this question by applying one or more of the theoretical approaches discussed in the course.



2. What marketing options can you describe for Amazon Australia if it wishes to remain a successful organisation throughout the next decade? Answer this question based on the circumstances that exist in 2018 and your best forecasts of relevant future industry factors.



These are wide-ranging questions and you should undertake extensive independent research into Amazon Australia and its industry. You should explore different aspects of these issues and incorporate them into your report. This is a practical assessment of a real company, but you need to show an understanding of theory and research in your evaluation and suggestions.





Process


1. Begin to gather information about Amazon Australia and its marketing-related strategies. There are a range of sources you can make use including the company’s own corporate website and related publications, academic journals, business press and media and so on. The quality business press such as Forbes or Business Week or the Economist are in some ways good places to start.


2. However, you need to begin to study relevant course materials as the task requires you to analyse and evaluate Amazon Australia’s marketing strategy in relation to theory, frameworks and research.


3. Consider each of the two questions carefully and begin to relate practice to theory in an attempt to answer each of them. The questions explicitly direct you to specific aspects of the unit material and to specific types of models, tools and theories.


4. It should be clear that there is no definitive right answer here. This also mirrors reality, in that companies are not able to find a single solution or pathway; they have to make difficult choices from alternatives. In the light of that try to explore different aspects of the two questions – there are no ‘correct’ answers and lots of valid arguments for and against all kinds of alternatives. The merits of your argument will depend to a large extent on how much
evidence
you can cite to support your point of view; that is why this is called a research project.


5. Write up your analysis. This should be in a report format. Here is a suggested structure:


a. Executive Summary


b. Introduction


c. Background to the Company


d. Marketing Analysis



i. The Nature of Amazon Australia’s Marketing Strategy or Strategies since it began.



ii. Strategic Marketing Options for Amazon Australia moving forward


e. Conclusion


f. References


g. Appendix


Ensure that you have related the real conditions of the company to theory and research and that you have read, cited and referenced appropriate academic material as well as more popular sources (which also need to be properly referenced).


6. Submit the report via the Turnitin Submission Link (under Assessment Details on the Blackboard site)…be fully aware of the plagiarism rules in the School; plagiarism will not be tolerated.


7. The marking criteria for the assignment can be found on the following page. They are published to give you detailed guidelines about the way in which your mark will be calculated. Please read them carefully. Note that they are a guide, not a definitive formula for allocating marks, and no set of criteria can accurately describe every possible assignment. Your final mark will reflect the application of academic judgement by your marker to your whole assignment.






Marketing – MKT00720 (Session 2, 2018)



Assignment 2: Report (on Amazon Australia)






























































Ratings and Comments According to Criteria





Mark




Executive Summary



Provides a properly constructed and correct length executive summary:


Excellent Very Good Good Satisfactory Needs Development Poor


The executive summary provides a brief overview of the purpose of the report and an effective summary of its content:


Excellent Very Good Good Satisfactory Needs Development Poor


Further Comments as necessary:





/5




Introduction.




Properly describes the task and sets up the report content that follows:


Excellent Very Good Good Satisfactory Needs Development Poor NA


Places the assignment in context in terms of discussing the nature and importance of marketing strategy and its relation to the success (or otherwise) of companies such as Amazon Australia:


Excellent Very Good Good Satisfactory Needs Development Poor


Further Comments as necessary:






/5




Background to the Company




Provides a clear, sufficiently detailed and properly referenced account of Amazon Australia’s emergence and development as a company:


Excellent Very Good Good Satisfactory Needs Development Poor


Provides a clear, sufficiently detailed and properly referenced account of Amazon Australia as a company, for example, type of company, size, industry, basic performance data etc:


Excellent Very Good Good Satisfactory Needs Development Poor


Further Comments as necessary:






/10




Marketing Analysis







The Nature of Amazon Australia’s Marketing Strategy or Strategies since it began.



Identifies and discusses the marketing strategy or strategies pursued by Amazon Australia:


Excellent Very Good Good Satisfactory Needs Development Poor


Relates the strategy/strategies pursued by Amazon Australia to theories, models and research:


Excellent Very Good Good Satisfactory Needs Development Poor


Further Comments as necessary:





/30



Strategic Marketing Options for Amazon Australia moving forward






Provides an analysis of Amazon Australia’s current situation from a strategic marketing standpoint:


Excellent Very Good Good Satisfactory Needs Development Poor


Demonstrates capability in applying marketing-based analytical tools:


Excellent Very Good Good Satisfactory Needs Development Poor


Provides plausible recommendations for a marketing strategy that promises to move it forward successfully:


Excellent Very Good Good Satisfactory Needs Development Poor


Further Comments as necessary:




/30




Conclusions:





Draws sensible conclusions based on the analysis and discussion:


Excellent Very Good Good Satisfactory Needs Development Poor


Conclusions reveal key learning to be taken from the analysis:


Excellent Very Good Good Satisfactory Needs Development Poor


Further Comments as necessary:





/10







Technical and Professionalism Aspects of the Report




In-text citations and proper referencing (note: an absence of in-text citations and referencing may lead to penalties beyond the marks allocated for this criteria point):


Excellent Very Good Good Satisfactory Needs Development Poor


Appropriate sources used and referenced:


Excellent Very Good Good Satisfactory Needs Development Poor


Presented in well-thought out, consistent, readable form/appropriate length:


Excellent Very Good Good Satisfactory Needs Development Poor


Style, spelling, grammar and syntax


Excellent Very Good Good Satisfactory Needs Development Poor


Further Comments as necessary:





/10



Summary Comments as Necessary:






Answered Same DaySep 20, 2020MKT00720Southern Cross University

Answer To: MKT00720 – Marketing Session 2, 2018 Assignment 2: Report (on Amazon Australia) Core Information:...

Sundeep answered on Sep 23 2020
143 Votes
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Executive Summary
What is Amazon and what is Amazon Australia?
Amazon is an E-Commerce portal which was launched by its current CEO, Jeff Bezos in the year 1994. During the past 24 years, Amazon has achieved great heights and diversified into multiple domains. From an online book seller to products of everyday use and from Electronics to AI based tools, Amazon has reached every nook and corner. Amazon is currently ranked as the 4th
largest cooperation which is publicly traded and stands behind Apple, Alphabet and Microsoft. Amazon also holds up to its logo which has an arrow starting from A till Z, indicating that products from A to Z can be found on the Amazon website and now amazon is not just for online books. The arrow looks like a smile which brings into picture the politeness in the logo.
Table of contents
Introduction-------------------------------------------------------------------------4
Target Market----------------------------------------------------------------------5
SWOT analysis for business-----------------------------------------------------6
Product Mix-------------------------------------------------------------------------9
Service Strategy--------------------------------------------------------------------11
Conclusion ------------------------------------------------------------------------- 13
Introduction
Amazon came to Australia in the month of December and registered the name Amazon.au. The service is fully launched and holds up all the products in the multiple categories of Amazon. Now the citizens of Australia can buy everything from Videogames to Electronics, from Clothes till Machines from the Australian Amazon website without paying the exorbitant International Shipping fee. Amazon is a very big organisation and has conquered almost every market they have been into. This makes the CEO of Amazon, Jeff Bezos a very well planned strategist and a very rich man! The customer base of Amazon is deeply satisfied with the services offered by Amazon and hence it is ranked as number 1 online portal for e-commerce. The point of consideration is that if Amazon Australia can deliver the services as fast as Amazon in other countries, there would be no point of differentiation with the services and that is an excellent point.
Amazon Australia is holding a product base which starts with Books, Tools, Toys, Consumer Electronics, Clothing, Beauty products, Consumer electronics, Amazon devices and shoes, Television like Fire TV stick and Kindle E-Reader. The website of Amazon Australia has gone 100% live on December 5th 12am AEST.
A 24,000 sq. Meter centre has been opened by Amazon in Melbourne’s Dandenong South. The flagship fulfilment centre of Amazon is located at Pellicano M2 Industry Park and hence providing easy access to South Gippsland highway, Monash Highway and Eastlink. In the area of Sydney, South west a new area has been opened by Amazon with an early thought that it could be transformed into Amazon’s fulfilment centre to improve the distribution capability and network of Amazon. The head office for the B2B operations would be located in the city of Sydney and would be head by Rocco Braeuniger who is heading the Country’s operations. He was an early director of Amazon Germany.    
Market Analysis - Target Market
For consideration of the B2B services, the target market are the sellers at the Amazon’s market place. Why should we sell on Amazon? The reasons are listed below:
1. Amazon is open to every type of business: For every organisation of whatever size, the account opening is always free and the seller has to pitch in the best solutions for the customers
2. Business + Price savings: The prices of the products would be on the seller and major quantity discounts would be available
3. Leveraging of Amazon’s reputation: Amazon has a portfolio of 11 marketplaces that sell in over 180 countries, with a base of 310 million active users and a net revenue of USD 135.99 billion alone
4. Reasonable fees: Selling on the Amazon Australia costs $49.95 per month + 6-15% of completed sales which depends on the product category we sell our products in. Given the brand leverage and the customer base exposure, this cost is recovered in no time. (Barry, E. (2018). )The new start-ups and the brands use this opportunity to try out the market without having to pay for costly rental or consignment fees in the physical stores
5. Shoppers preferred marketplace: In a survey which was conducted with 1001 shoppers, the most famous marketplaces to buy stuff was Amazon followed by ebay and etsy.
SWOT analysis for business
    Strengths
· High Barriers to Entry
· Highly experienced owner and operator
· Very limited competition of similar level
· Gross margins are very high
· Online selling of products capability
· Website awareness and visibility is high
· Start-up risk is limited
    Weakness
· Similar products can be offered by the competitors easily
·...
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