Objectives:•identify and justify company-level CSFs;what are the major real-world subsystems, e.g., Sales, Receivables, Payments, Inventory, General Ledger (business systems) you believe are needed...

Objectives:•identify and justify company-level CSFs;what are the major real-world subsystems, e.g., Sales, Receivables, Payments, Inventory, General Ledger (business systems) you believe are needed for the business, what are the critical success factors (CSFs) (with a brief justification for each one) that you believe the managers of each subsystem should monitor to ensure the activities undertaken within each of the subsystems are effective and efficient?•identify figures from the MYOB exercise that will measure your specified CSFs (can ignore this);•identify some of the information-provision weaknesses of a business information system like MYOB; comment on the weaknesses of MYOB subsystems in providing the manager of Surfing Shops Australia with the information required to operate and manage the business effectively and efficiently.
Example:Sub-system – General LedgerCSF – Net profit – ensuring profitability is a critical priority. The net profit is -$xxxxx identifying a net loss. Such a loss is important and concerning, however, the company generated a gross profit/revenue of $xxxxx. Understanding why the company is loss-making expenses requires investigation of why and where they occurred.One of MYOB’s weaknesses related to the GL sub-system is that it provides little context to the figures, e.g., whether they are recurring or one-off such as the legal and professional fees. Further, MYOB does not readily indicate what the legal and professional fees were in relation to, e.g., a legal penalty, settlement of a claim, tax advice, etc.