One of the problems you will encounter during your investigation is scope creep (i.e., user requests for additional features and functions). Scope creep happens because users can have problems with...

One of the problems you will encounter during your investigation is scope creep (i.e., user requests for additional features and functions). Scope creep happens because users can have problems with the current system and the system investigation may be the first time anybody has listened to their needs. How do you keep the system from including new functions that expand the scope beyond the constraints imposed by the project schedule or budget?