Part - A only needs to be done Choose a realistic and detailed organisation or project, and analyse the Business Process Management(BPM) methods and techniques taught in the first three modules....

PROJ6009
Business Process Management
and Systems
Part A: Business Process Analytical Plan: “As-Is & To-Be” mapping
1.PURPOSE
The primary objective of this research is to understand the importance of Business Process Management (BPM) in sustaining the business in long run. Here we will try to understand the concept of Business Process Management, current situation of a chosen industry & proposed process along with benefits & risks involved.
To understand the concept in details, we are considering a case study of Precession Engineering Company to streamline their process of Source to Pay which includes Planning, Requirement Generation, Purchase Order, Material Delivery & Payment to supplier
2.BPM
Business Process Management is an approach to improve business performance through Information technology & Governance methodologies
2.1 Pillars of BPM
1. Technology
2. People
3. Processes
All these three pillars have to align jointly for the common Goal to make BPM a success
2.2 BPM Lifecycle
    S No
    Project Phase
    Deliverable
    Responsibility
    Review Level
    Plan vs Actual
    1
    Planning & Understanding
AS-IS
    Sharing the expectation from BPM
    Customer
    Evaluator
    Progress Report
    2
    Concept Designing (AS-IS & TO-BE mapping)
    Prototype Modelling
    Service Provider
    
    
    3
    Modelling & Simulation
    Actual system designing
    Service Provider
    
    
    4
    Testing Execution
    Verification of all scenario’s by User in new process
    Customer
    
    
    5
    Go Live
    Start working as per new process in real environment
    Customer
    
    
    6
    Monitoring
    Performance evaluation of new system (Plan vs Actual)
    Customer
    
    
    7
    Optimization
    Process Enhancement (if required)
    Customer/
Service Provider
    
    
3. PRECESSION ENGINEETING COMPANY – PROCESS BRIEFING
Precession Engineering Company (PEC) is into designing, manufacturing & supply of precision engineering products, material & machinery to its several customers into microelectronic industry. The different verticals at different locations across the globe are equipped with high precision machinery to deliver desired quality of products & services to their customers.
Due to increasing demand of customers, PEC is facing challenge of mismatch in planning of its internal operations which is further impacting the delivery lead time & quality of product being delivered to customers. (C.K.M. Lee, 2017)
The major concerns were listed to further evaluation as below -
    S No
    Top Concern
    Intermediate Concern
    Challenges
    1
    Product Planning
    No Synergy in Cross fucntional teams
    Weak communication link between Sales & marketing, product planning, Manufacturing & Procurement team
    
    
    Inventory Management
    Repetitive items are ordered manually based of manual request generated from manufacturing team. In case of any miss, whole Supply Chain functions suffer
    
    
    Performance management of Suppliers
    No monitoring mechanism of Performance Management of Suppliers
    2
    Defienciency in Process
    Customer Orders are monitored manually
    No standard procedure to define a category of a item leading to mismatch in Cash Flow
    
    
    Manual Source to Pay procedure
    Planing, Indenting, RFQ, Orderng & Payments are monitored manually
    3
    Governnace
    Missing necessary validations
    Missing validations leading to in-deliberate error in transactions
    4
    User...