For the past five years, a medium-sized telecommunications company (annual revenues: $10 million) has handled its human resource needs in-house. Like many organizations it uses performance management to monitor employee performance and make pay decisions. Recently, however, the company has decided to revamp their system to allow for more adequately addressing talent management issues such as identifying training needs and developing leadership talent.
You are a well-respected human resources consultant with particular expertise in designing and implementing effective human resource performance management services. In a 4-6 page paper, discuss the process that this company should follow to maximize its performance management systems. Include a discussion of the purposes of performance management, the five criteria for effective performance management systems, and your rationale for the recommendations you make.
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