Performance Measures In healthcare the terms "balanced scorecard" and "dashboard" are used to describe performance measurement tools that are both broad in scope and yet summarized in a few key...

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Performance Measures


In healthcare the terms "balanced scorecard" and "dashboard" are used to describe performance measurement tools that are both broad in scope and yet summarized in a few key indicators. In this assignment you will create a specific dashboard for an operating unit of a healthcare organization.

  • Select and describe a specific healthcare operating unit. Examples are an emergency department, surgical service, specific nursing unit, or physician's office practice. Select a type of healthcare service you are familiar with.Please use the emergency department for the assignment.

  • Locate at least three recent (within the past 4 years) journal articles from professional and peer reviewed journals that discuss dashboard, balanced scorecard, or performance measurement. Write a brief review of the articles and give complete citations.The websites are listed below.

  • Based on the literature review and your knowledge of the unit, create four categories of measurement. They must include both clinical and financial categories. Describe the categories and write a justification for each.

  • For each category, create at least three specific performance measures. For each measure, describe how it is calculated and where the data is found.

  • Explain how the performance measures may change if the unit of analysis is the organization as a whole, and not the specific operating unit.


Present all your work in a 3-page report. Format the report in APA style.



























Assignment Criteria
Described selected healthcare operating unit.
Reviewed three journal articles about specified topics.
Designed, described, and justified four categories of measurements.
Designed three performance measurements for each category, and described calculation and identified sources of data for each.
Estimated change in performance measurement for the organizations as the unit of analysis.
Applied APA standards for writing style, spelling, grammar, and citation of sources.


http://www.organizedchange.com/balancedscorecard.htm
http://operationspayoff.com/2012/02/08/the-power-of-scoreboards-key-performance-measures-that-get-results/
http://www.netmba.com/accounting/mgmt/balanced-scorecard/
http://directorsblog.health.azdhs.gov/?tag=performance-measures
http://ww3.harvardbusiness.org/corporate/demos/hmm10/performance_measurement/dashboards.html
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Answered Same DayDec 20, 2021

Answer To: Performance Measures In healthcare the terms "balanced scorecard" and "dashboard" are used to...

Robert answered on Dec 20 2021
118 Votes
PERFORMANCE MEASURES:
HEALTHCARE
Emergency department
An emergency department also referred to as accident & emergency (A&E), emergency room
(ER), or casualty department is a special treatment facility offered by the medication, having
speciality in critical care and treatment of patients who are present without taking any
appointments earlier, by ambulance or present by themselves. This department can be found
in all major hospitals and care centres(DeBusk, 2003)..
Because of unscheduled and spontaneous attendance given to the patient, the department
should seek to offer early treatment for various kinds of injuries and illnesses; some may be
life-threatening in nature and require instantaneous attention. Many hospitals provide special
entries to this department via the ambulance or special emergency doors(DeBusk, 2003)..
Performance Measurements
The terms “Balanced Scorecard” and “Dashboard” are very popular as organizations convey
the vital information through these indices. The terms convey almost similar things but there
are intricate differences. They are the key performance indicators used for analysing the
performance of health care facilities.
The four broad categories to measure...
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