Please answer the questions by reading through the attached pdf of chapter 13.1. Discuss three potential liability issues for travel agents, and how each issue can be handled proactively to reduce...

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Please answer the questions by reading through the attached pdf of chapter 13.1. Discuss three potential liability issues for travel agents, and how each issue can be handled proactively to reduce liability (write full sentences in paragraph form and include details from Chapter 13 to support your statements in your own words in every posting).2. Describe at least three legal issues that would be considered unique to the transportation industryand some strategies to manage those issues proactively (write full sentences in paragraph form and include details from Chapter13to support your statements in your own words in every posting).3.Describe how the gaming industry is regulated, three potential liability issues related to gaming, and how to manage each issue proactively (write full sentences in paragraph form and include details from the assigned reading to support your statements in your own words in every posting).To earn points, submit well-developed postings before the due date. Apply details, lessons, and examples from the assigned textbook chapter in every posting (interpreted in your own words).


© 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Chapter 13 Legal Characteristics of Travel and Tourism Images used under license from Shutterstock.com © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Legal Characteristics of Travel and Tourism  Travel  Travel Agents and Tour Operators  Transportation and Common Carriers  Tourism  Online Travel Sales © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved In This Chapter, You Will Learn: 1. To identify the components of the travel industry, how they interact, and the complex legal issues that surround this huge industry. 2. To understand fully the roles and potential liabilities of travel agents and tour operators as each fulfills its unique role in marketing and providing travel services. 3. To identify those common carriers typically utilized by the travel industry as well as the recurrent areas of potential liability inherent in each of them. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved In This Chapter, You Will Learn: 4. To evaluate tourism as it relates to gaming, resorts, time-shares and theme park operations, based in part upon the unique liability issues and managerial responsibilities inherent in each of these growing areas. 5. How, from a legal perspective, the unique characteristics of the Internet can impact restaurant and hotel managers’ efforts to integrate the power of the Internet into their own operations. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Travel  Legalese: Travel Law – The laws regulating business and individual behavior in the travel industry. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Travel  Legalese: International Travel Law – The ordinances, rules, treaties, and agreements used to regulate the international travel industry. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Sharing Economy  Legalese: Sharing Economy – An economic system in which assets or services are shared between private individuals for a fee, typically by means of a smartphone and the Internet. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Five Key Components of the Travel Industry 1. Preplanning Services 2. Transportation 3. Lodging 4. Foodservices 5. Attractions and Activities © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Search the Web 13.1 Despite the popularity of the Internet as a way to plan your own travel, the services of professional travel agents continue to be in high demand. To view the website of the largest travel agent association, go to www.astanet.com. This is the website of the American Society of Travel Agents (ASTA). When you arrive, click on ASTA. Select “Who We Are,” and then explore the subcategories to read about the goals of this effective organization. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Search the Web 13.2 See www.airbnb 1. Scroll to bottom: Hosting 2. Click: Responsible Hosting 3. See: Your City’s Regulations currently placed on Airbnb. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Search the Web 13.3 The U.S. Travel Association helps connect, promote, advocate, and research all aspects of travel, foreign and domestic. Go to www.ustravel.org to read about its mission and strategic priorities. 1. Click: Membership. 2. Select: Key Resources. 3. Click: Regular Membership Resource Guide. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Travel  Legalese: Jurisdiction – The authority given by law or treaty to a court to try cases and make decisions about legal matters within a particular geographic area and/or over certain types of cases. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Travel Agents and Tour Operators  Legalese: Fiduciary – A relationship based on trust and the responsibility to act in the best interest of another when performing tasks. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Potential Liability Issues for Travel Agents 1. Failure to provide promised services. 2. Failure to honor agreed-upon pricing. 3. Misrepresentation. 4. Failure to discover and disclose. 5. Negligence. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Travel Agents  Legalese: Class Action Lawsuit – A lawsuit filed by one or more people on behalf of themselves and a larger group of people who were similarly affected by an event. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Tour Operators  Legalese: Tour Operator – A company whose primary activity is the planning, packaging, and marketing of travel services, including transportation, meals, accommodations, and activities. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Potential Liability Issues for Tour Operators 1. Nonpayment for prearranged services 2. Nondelivery of promised services 3. Adhesion contracts 4. Liability for injury or accident 5. Misrepresentation © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Potential Liability Issues for Tour Operators  Legalese: Adhesion contract – A contract whose terms were not truly negotiated or bargained and, as a result, may be so one-sided in favor of the stronger party that the contract is often deemed unenforceable by the courts. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Corporate and Government Travel When employees who travel domestically or internationally are faced with a volatile situation, employers need to be aware of their responsibility to extract their employees from the volatile or unsafe situation. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Corporate and Government Travel  There are many organizations that offer education and assistance to corporations and government travel managers in the area of employee travel.  A few of these are: the Association of Corporate Travel Executives (www.acte.org), the Global Business Travel Association (www.gbta.org), and the Society of Government Travel Professionals (www.sgtp.org). You can learn more about these groups by accessing their websites. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Search the Web 13.5 The Global Congress on Travel Risk Management is an annual event where professionals from all aspects of the travel industry can come together to discuss their legal, safety, and security experiences and best practices. To learn more about the Global Congress’s mission, and learn how to participate, visit its website at www.globalcongressontravel.com. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Analyze the Situation 13.1 As part of a 3-day Mystery Tour, Joan Larson of Apex Travel, Inc., a Wisconsin-based tour operator, contacted the Ragin Cajun restaurant in Illinois, for the purpose of reserving 120 seats for dinner on a Friday night in September. The tour group arrived, and one male group member, after three drinks, began making rude and suggestive comments to one of the restaurant’s female servers. © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Analyze the Situation 13.1 When Mr. Stevens, the restaurant manager approached Ms. Genero, the Apex tour leader, about the situation, she maintained the comments were probably made in harmless fun and should be overlooked by the restaurant. “Besides,” she stated, “Our bus is leaving to go back to our hotel in one hour and that particular tour group member lives several hundred miles away and is unlikely to ever see that server again.” © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Analyze the Situation 13.1 As the Ragin Cajun’s restaurant manager: 1. What are your legal responsibilities to your server? 2. Who is responsible for controlling this guest’s behavior? 3. How would you respond to Ms. Genero, the tour operator? 4. What potential liability does Apex face in this situation? © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved The Transportation Industry  Airlines  Trains  Cruise Ships  Buses  Car rentals © 2017 Stephen C. Barth P.C., Diana S. Barber, JD and John Wiley & Sons, Inc. All Rights Reserved Transportation and Common Carriers  Legalese: Common Carrier – A company
Answered Same DayNov 12, 2021

Answer To: Please answer the questions by reading through the attached pdf of chapter 13.1. Discuss three...

Somprikta answered on Nov 13 2021
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1. The three potential liability issues for travel agents are non-payment for pre-arranged services, non-delivery of the services that have been promised, and liability for injury or accident. The first two potential liability issues, that is, non-payment for pre-arranged services as well as non-delivery of the services that have been promised, the issues can be solved through the means of a contract. Through the means of adherence to a contract, the issues of non-payment for pre-arranged services as well as non-delivery of the services that have been promised earlier can be sorted out in an effective manner and without any kind of chaos. According to Prismanatha, Sepud and Suryawan (2018), the client as well as the travel agent will be tied to one another through the means of a contract and will meet each other’s promises and fulfill them in order to keep the word of the contract. However, regarding the solving of the third liability, that is, the liability for injury or accident, the travel agents need to be extremely careful so as to avoid any kind of location that...
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