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BSBWOR501 Manage personal work priorities and professional development Learner Workbook Table of Contents Table of Contents1 Assessment instructions2 Assessment requirements5 Candidate Details6 Tesla Introduction7 Tesla Business plan9 Activity 1A10 Activity 1B11 Activity 1C14 Activity 1A-1C checklist – for assessor15 Activity 2A17 Activity 2B21 Activity 2A-2B checklist – for assessor22 Activity 3A24 Activity 3B29 Activity 3A-3B checklist – for assessor30 Activity 3A-Question 4a Observation checklist – for assessor31 Knowledge Activity33 Knowledge activity checklist – for assessor37 Competency record to be completed by the assessor38 Instructions to Learner Assessment instructions Overview Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions, and address fully each assessment task. Written work Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the overall unit of competency. When undertaking any written assessment tasks, please ensure that you address the following criteria: · Address each question including any sub-points · Demonstrate that you have researched the topic thoroughly · Cover the topic in a logical, structured manner · Your assessment tasks are well presented, well referenced and word processed Active participation It is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time. Plagiarism Plagiarism is taking and using someone else's thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor. The following list outlines some of the activities for which a learner can be accused of plagiarism: · Presenting any work by another individual as one's own unintentionally · Handing in assessments markedly similar to or copied from another learner · Presenting the work of another individual or group as their own work · Handing in assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet. If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss this with you, and further action may be taken accordingly. Collusion Collusion is the presentation by a learner of an assignment as their own that is, in fact, the result in whole or in part of unauthorised collaboration with another person or persons. Collusion involves the cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to disciplinary action. Competency outcome There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more training and experience). Once the learner has completed all the assessments for this unit of competency, the learner will be awarded “Competent” (C) or “Not Competent” (NC) for the relevant unit of competency. Confidentiality The college will treat anything, including information about your job, workplace, employer, with strict confidence, in accordance with the law. However, you are responsible for ensuring that you do not provide us with anything regarding any third party including your employer, colleagues and others, that they do not consent to the disclosure of. While we may ask you to provide information or details about aspects of your employer and workplace, you are responsible for obtaining necessary consents and ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with such information. Assessment appeals process If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal via the complaint and appeal form which is available on the college website. Recognised prior learning Learners will be able to have their previous experience or expertise recognised on request. Special needs Learners with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately. Assessment requirements Assessment can be: · Direct observation · Product-based methods e.g. reports, role plays, work samples · Portfolios – annotated and validated · Questioning. The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills and knowledge and performance requirements of the unit of competency. To demonstrate competence in this unit, you must undertake all activities in this workbook and have them deemed satisfactory by the assessor. Once you have demonstrated the required level of performance, you will be deemed competent in this unit. As part of the assessment process, all learners must abide by any relevant assessment policies as provided during induction. Candidate Details Assessment – BSBWOR501 - Manage personal work priorities and professional development Please complete the following activities and hand in to your trainer/assessor for marking. This forms part of your assessment for BSBWOR501 - Manage personal work priorities and professional development Name: _____________________________________________________________ Learner ID: ______________________________________________________________ Email:_____________________________________________________________ Declaration I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. I also understand the assessment instructions and requirements and consent to being assessed. Signed:____________________________________________________________ Date:____________________________________________________________ If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below: This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person. Learner 1:____________________________________________________________ Signed:____________________________________________________________ Learner 2:____________________________________________________________ Signed:____________________________________________________________ Learner 3:____________________________________________________________ Signed:____________________________________________________________ Tesla Introduction Tesla’s mission is to accelerate the world’s transition to sustainable energy. Tesla was founded in 2003 by a group of engineers who wanted to prove that people didn’t need to compromise to drive electric – that electric vehicles can be better, quicker and more fun to drive than gasoline cars. Today, Tesla builds not only all-electric vehicles but also infinitely scalable clean energy generation and storage products. Tesla believes the faster the world stops relying on fossil fuels and moves towards a zero-emission future, the better. Launched in 2008, the Roadster unveiled Tesla’s cutting-edge battery technology and electric powertrain. From there, Tesla designed the world’s first ever premium all-electric sedan from the ground up – Model S – which has become the best car in its class in every category. Combining safety, performance, and efficiency, Model S has reset the world’s expectations for the car of the 21st century with the longest range of any electric vehicle, over-the-air software updates that make it better over time, and a record 0-60 mph acceleration time of 2.28 seconds as measured by Motor Trend. In 2015, Tesla expanded its product line with Model X, the safest, quickest and most capable sport utility vehicle in history that holds 5-star safety ratings across every category from the National Highway Traffic Safety Administration. Completing CEO Elon Musk’s “Secret Master Plan,” in 2016, Tesla introduced Model 3, a low-priced, high-volume electric vehicle that began production in 2017. Soon after, Tesla unveiled the safest, most comfortable truck ever – Tesla Semi – which is designed to save owners at least $200,000 over a million miles based on fuel costs alone. In 2019, Tesla unveiled Model Y, a mid-size SUV, with seating for up to seven, and Cybertruck, which will have better utility than a traditional truck and more performance than a sports car. Tesla vehicles are produced at its factory in Fremont, California, and Gigafactory Shanghai. To achieve our goal of having the safest factories in the world, Tesla is taking a proactive approach to safety, requiring production employees to participate in a multi-day training program before ever setting foot on the factory floor. From there, Tesla continues to provide on-the-job training and track performance daily so that improvements can be made quickly. The result is that Tesla’s safety rate continues to improve while production ramps. To create an entire sustainable energy ecosystem, Tesla also manufactures a unique set of energy solutions, Powerwall, Powerpack and Solar Roof, enabling homeowners, businesses, and utilities to manage renewable energy generation, storage, and consumption. Supporting Tesla’s automotive and energy products is Gigafactory 1 – a facility designed to significantly reduce battery cell costs. By bringing cell production in-house, Tesla manufactures batteries at the volumes required to meet production goals, while creating thousands of jobs. And this is just the beginning. With Tesla building its most affordable car yet, Tesla continues to make products accessible and affordable to more and more people, ultimately accelerating the advent of clean transport and clean energy production. Electric cars, batteries, and renewable energy generation and storage already exist independently, but when combined, they become even more powerful – that’s the future we want. For more information, please go to https://www.tesla.com/about Tesla Business plan Elon Musk, Co-Founder & CEO of Tesla Motor For more information, please go to https://www.tesla.com/en_AU/blog/secret-tesla-motors-master-plan-just-between-you-and-me Activity 1A Objective PC1.1 Serve as a positive role model in the workplace through personal work planning Foundation skill: Interact with others, Get the work done 1. What is ‘personal work planning’? 2. List three aspects of personal work planning. 3. Read an introduction of Tesla and answer questions below. a.) If you work as a manager in Tesla. How would you present yourself as a role model in the workplace regarding managing a good personal work planning? Learner guideline: Assuming that you are a manager in your related field; for example, if you are studying in Automotive field, you are a manager of automotive engineer department. If you are studying in Business filed, are are a manager of marketing or sales department. b.) Will the way you communicate your work plan be different between your team and your customers? Please explain in detail. c.) Give at least two examples of technology that you can improve your work planning efficiency. Explain how to use the identified technology. Activity 1B Objective PC1.2 Ensure personal work goals, plans and activities reflect the organisation’s plans, and own responsibilities and accountabilities. Foundation skill: Reading, Navigate the world of work, Get the work done 1. Imagine that you are graduated from your selected qualification. What is your work goal? Learner Guideline: Make sure that you set your goal by applying SMART concept. 2. Assuming that your first work goal is to get a job in Tesla. Search for a job advertisement in Tesla website. Select the position which is related to your qualification. Screenshot the job title, job description, skills and knowledge requirements, and paste below. Identify at least five skills and knowledges required for the job. If there is any license required, you must include in your answer. Learner Guideline: The job advertisement that you select should contain detail as follows: · Job description/responsibility · Knowledge and skill requirement · License/ qualification requirements (if applicable) So it helps you to identify required skills and knowledge for the job easier. If there is no position in Tesla relates to your qualificaiton, learners can select one job position from other sources. 3. Refer to the knowledge and skills you are identified in Question 2 Activity 1B, you are required to rate yourself on a scale of 1-10 (10 is the highest score). Learner Guideline: You are required to list the requirements you identified in Question 2 Activity 1B in the table. No Detail Score (1 – 10) 1 2 3 4 5 6 7 License or qualification required Yes/No 1 2 4. Write action plan to achieve score 10 for knowledge and skills that you are lack of. Learner guideline: Complete the template below. Goal – You are required to set up a goal for knowledge/ skills that you would like to improve and/or license that you would like to acquire. Action – You are required to write activities that can help you to achieve your goal. Priority – High priority means you need to get it done as soon as possible. Medium priority means you still have sometime to plan and do the activities. It is a medium-term goal. Low priority means you can leave it at the last activity since the goal is a long-term goal. Goal #1: Action Priority Start date Expected end date Note Goal #2: Action Priority Start date Expected end date Note 5. Read Tesla introduction and Tesla’s business plan provided above, and explain how does your goal and plan can help the company to achieve its business plan goal? 6. How does your work plan relate to your roles and responsibilities in the company? 7. Regardless type of business your are doing or company you are working for, accountability in customer service is crucial