please read 3 files if you have any question please ask and than start making assignment. there is format file as well.
Part A) Operational Plan CupNBake Operational Objectives by December 2022 Actions required Details of resources required to achieve actions Timelines Allocation to: KPIs CupNBake BSBMGT517 CupNBake Operational Plan/RA Template V1.0 March 2021_TMPage 6 Risk management Plan The risk assessment process will be used by the management team to ensure risk control methods are included in all organisational planning, management of operations and governance. Definitions Definitions are based on the Australian and New Zealand Risk Management Standard AS/NZS 4360:2004. Risk The chance of something happening which will have an impact upon objectives. It is measured in terms of consequence and likelihood. Likelihood A qualitative description or synonym for probability or frequency. Consequence The outcome of an event or situation, expressed qualitatively or quantitatively, being a loss, injury, disadvantage or gain. There may be a range of possible outcomes associated with an event. Risk assessment The overall process of risk analysis and risk evaluation. Risk treatment/control methods Selection and implementation of appropriate options for dealing with risk. Conceptually, treatment options will involve one or a combination of the following five strategies: · Avoid the risk. · Reduce the likelihood of occurrence. · Reduce the consequences of occurrence. · Transfer the risk. · Retain/accept the risk. Risk management process The systematic application of management policies, procedures and practices to the tasks of establishing the context, identifying, analysing, evaluating, treating, monitoring and communicating risk. Risk assessment legend Source: https://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=7GxmjjGohwE9SM&tbnid=MciNt9M2FGx6JM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.backwoodshome.com%2Fblogs%2FClaireWolfe%2F2012%2F10%2F23%2Fpreparedness-priorities-part-v%2Friskmatrix%2F&ei=S5drU4jXAqSa0QWh4YG4CQ&bvm=bv.66330100,d.ZWU&psig=AFQjCNGShq9oLNdqTeacWBtT2-Gc_zRn8w&ust=1399646355223547 Part B) Risk assessment (2 pages – FILL both pages!) Scope of assessment: LOCATION AND SET UP OF CUPnBAKE CAFÉ ON NSW COASTAL REGION Critical success factors: Internal & external stakeholders: Risk description Severity Rating Likelihood Rating Overall rating/Priority Treatment/control methods Timeline/Monitoring Scope of assessment: LOCATION AND SET UP OF CUPnBAKE CAFÉ ON NSW COASTAL REGION Critical success factors: Internal & external stakeholders: Risk description Severity Rating Likelihood Rating Overall rating/Priority Treatment/control methods Timeline/Monitoring References Record all sources of information that you have used in your research. Assessment Task 1: Part A)Develop Operational Plan and Part B) Risk Assessment Task summary: This task requires you to assume the role of Operations Manager CupNBake Café Company and then develop an operational plan and associated Risk Assessment for the followings task. Resources and equipment required to complete this assessment Access to textbooks and other learning materials Access to a computer with Internet and software such as Microsoft Office Operational Plan template CupNBake Strategic Plan When and where do I complete this task? This task may be done in your own time as homework UNIT CLOSE DATE 25th April 2021 What do I need to submit? Task Cover sheet Operational Plan (Part A) and Risk Assessment (Part B) NB* Part A and Part B are in one template for upload. What happens if I get something wrong? If your assessor sees that you have not completed all parts of this task completely and satisfactorily, the details of resubmission will be discussed with you directly. You will only need to redo the parts of the task that are incorrect; however you will need to resubmit the entire assessment. Instructions: CupNBake Strategic plan 2021-2024 Executive Summary – CupNBake Established in 2012 in Melbourne, Victoria, CupNBake was the initiative of two brothers Alan and Peter McCarthy – one a baker and one a barista. Their dream was to establish a café with bakery linkages for a fresh and unique twist on the café arena. They have both drawn on their lengthy experience in their specialised industries and established relationships to bring their dream to fruition. CupNBake now has 3 primary sites; Melbourne, Sydney and Canberra – all which are flourishing. A key objective for this Strategic Planning period is to decide and plan the future for CupNBake. PART A: Complete the following activities: 1. Develop an Operational Plan Review and analyse the information outlined in the CupNBake Strategic Plan Attached here: Review the requirements needed under the OPERATIONAL OBJECTIVES by 2022. Identify all the actions that will need to be documented in your plan so that these objectives can be achieved. Use the template provided to write your plan. Ensure you reference back and include the companies Overall Strategic Plan, their mission and their vision and any Core values you feel are appropriate. Ensure that you plan is written clearly and concisely in a language suitable for a variety of staff across an organisation, is formatted in a professional manner, is grammatically correct and free from errors. PART B: 1. Complete the attached Risk Assessment Matrix in relation to the actions outlined in your Operational Plan. Be concise and relevant in your risk assessment. What do I need to hand in for this task? Have I completed this? Part A – Final Operational Plan o PART B – Risk Assessment associated to Operational Plan STRATEGIC PLAN 2021-2024CupNBake Executive Summary Established in 2012 in Melbourne, Victoria, CupNBake was the initiative of two brothers Alan and Peter McCarthy – one a baker and one a barista. Their dream was to establish a café with bakery linkages for a fresh and unique twist on the café arena. They have both drawn on their lengthy experience in their specialised industries and established relationships to bring their dream to fruition. CupNBake now has 3 primary sites; Melbourne, Sydney and Canberra – all which are flourishing. A key objective for this Strategic Planning period is to decide and plan the future for CupNBake. Mission Statement: To deliver efficient and professional service with a smile, provide the highest quality coffee and freshly baked goods in family friendly and relaxed environments. Vision Statement: Having customers want to return! Our Values: Core values underpinning our activities: · Create warm, welcoming, family friendly and relaxed hubs · Sustain excellence in all service areas specifically customer service · Engage and support in the community of all café locations · Embrace our staff and support them through to their highest success · Be environmentally aware and actively reduce impact through our service Strategic Objectives by December 2024: 1) Open 5 more sites across Australia in the following areas: ALL with Bakery onsite · NSW South Coast – Eden to Ulladulla region – Mid 2022 · Gold Coast, Queensland – Late 2022 · Hobart, Tasmania – Early 2023 · Townsville, Queensland – Mid 2023 · Adelaide, South Australia – Late 2023/Early 2024 2) To establish and maintain high quality customer and community communication and participation 3) To have every site location well led, high performing, profitable and accountable 4) To develop and support our people 5) Update and redesign website information and have linkages set up for individual site locations 6) To have profit overall 10-15% higher by 2024 then 2021. Operational Objectives BY December 2022: 1) Scout location for NSW South Coast – Eden to Ulladulla region Site 2) Shortlist 3-4 potential locations 3) Engage stakeholder communication/inputs for above sites 4) Identify materials and resources needed to commence building or design of site selected 5) Identify staffing requirements for new site/s both Café and Bakery 6) NSW South Coast site fully operational from August 2022 ******* Assessment Task 2: Job Analysis for National Site Manager Task summary: This task requires you to assume the role of National Human Resources Manager with CupNBake Café Company. Resources and equipment required to complete this assessment Access to textbooks and other learning materials Access to a computer with Internet and software such as Microsoft Office Job Analysis template CupNBake Strategic Plan When and where do I complete this task? This task may be done in your own time as homework UNIT CLOSE DATE 25th April 2021 What do I need to submit? Task Cover sheet Job Analysis template What happens if I get something wrong? If your assessor sees that you have not completed all parts of this task completely and satisfactorily, the details of resubmission will be discussed with you directly. You will only need to redo the parts of the task that are incorrect; however you will need to resubmit the entire assessment. Instructions: Assessment 2 CupNBake Strategic plan 2021-2024 Review the CupNBake Strategic Plan. Focussing on their key points relating to staffing. Complete the following. JOB ANALYSIS Template: Complete the following: 1. Complete the Job Analysis Template for the following position: National Site Manager: Brief summary of role: The National Site Manager will be placed as the overall site manager for each location of the CupNBake Cafes and Bakeries. They will be located at the head office in Melbourne, although frequent travel to all sites will be an expectation of the position. They will require the following experience and skills: · Project management skills · Hospitality/Baking and operational experience and knowledge · Proven expertise in overseeing multiple locations · High level communications and negotiating skills · Experience with negotiation and managing finances Use the template provided to write your Job Analysis in DETAIL Ensure that you plan is written clearly and concisely in a language suitable for a variety of staff across an organisation, is formatted in a professional manner, is grammatically correct and free from errors. Be GENDER neutral in your writing please. What do I need to hand in for this task? Have I completed this? Part A – Job Analysis Template o Assessment Task 2: Job Analysis for National Site Manager Task summary: This task requires you to assume the role of National Human Resources Manager with CupNBake Café Company. Resources and equipment required to complete this assessment Access to textbooks and other learning materials Access to a computer with Internet and software such as Microsoft Office Job Analysis template CupNBake Strategic Plan When and where do I complete this task? This task may be done in your own time as homework UNIT CLOSE DATE 25th April 2021 What do I need to submit? Task Cover sheet Job Analysis template What happens if I get something wrong? If your assessor sees that you have not completed all parts of this task completely and satisfactorily, the details of resubmission will be discussed with you directly. You will only need to redo the parts of the task that are incorrect; however you will need to resubmit the entire assessment. Instructions: Assessment 2 CupNBake Strategic plan 2021-2024 Review the CupNBake Strategic Plan. Focussing on their key points relating to staffing. Complete the following. JOB ANALYSIS Template: Complete the following: 1. Complete the Job Analysis Template for the following position: National Site Manager: Brief summary