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PowerPoint Presentation 1. Individual section Effective communication throughout a workplace is an essential ingredient to align people’s efforts towards achieving organisational goals. Yet it seems that ‘communication problems’ are continually mentioned as one of the main difficulties for most organisations. Your boss, the CEO of ABC Company, has asked you to investigate the question: 'why managers should make effective communication a priority'? In so doing she expects you to examine four issues: MNG81001 Special Review Assignment 4 1 1. the interpersonal aspects of communication - communicating to persuade and influencing others (key points for practicing the art of persuasion); 2. the organisation as a whole and formal communication channels - establishing and maintaining formal and informal channels of communication downward, upward and horizontally; 3. personal communication channels - including personal networks, the grapevine and written communication; and finally 4. aspects of communication that relate to sustainability: communication of sustainability activities and achievements (the corporate social responsibility report), and the sustainability of an organisation's communications activities themselves. MNG81001 Special Review Assignment 4 2 Topic 4 4. aspects of communication that relate to sustainability: communication of sustainability activities and achievements (the corporate social responsibility report), and the sustainability of an organisation's communications activities themselves. What do we mean by communication of sustainability CSR (corporate social responsibility) MNG81001 Special Review Assignment 4 3 Planning a report Define the problem and purpose Consider the reader Determine which ideas to include Collect the information Sort and evaluate the information – what strategy are you using: informal written outline; tree diagram; or mind map? Organise the information Prepare the outline MNG81001 Special Review Assignment 4 4 Choose your topic Identify key words Search for sources NB: 8 – 10 sources. Four must be peer reviewed journal articles. Evaluate your sources Consider your word count Map out a skeleton of your draft How many paragraphs Sub themes/headings MNG81001 Special Review Assignment 4 5 Confirming peer reviewed journals: using Ulrichsweb MNG81001 Special Review Assignment 4 6 MNG81001 Special Review Assignment 4 7 MNG81001 Special Review Assignment 4 8 In the reference list you need to highlight the peer reviewed references: Smith, FC, Jones, M & Wilson, J 2016, ‘Communication in the workplace’, Journal of Communication, vol. 28, no. 2, pp. 155-75. Wilson, A & Smith, J 2000, 'Managing the Communication Process, Journal of Strategic Communication , vol. 81, no. 8, pp. 40-5. MNG81001 Special Review Assignment 4 9 The most important thing to remember is that: You will be rewarded for linking ideas together to draw conclusions, and discussing the implications of what you have described. You will be rewarded for questioning the material that you have researched for preparing your assignment. You will not be rewarded for simply the number of words you write. MNG81001 Special Review Assignment 4 10 The body (individual sections) MNG81001 Special Review Assignment 4 11 Introductory section The middle section The final section The final section MNG81001 Special Review Assignment 4 12 Recommendations The recommendations are the direction or actions that you think must be taken or additional work that is needed to expand the knowledge obtained in your report. At this point you are asking the reader to think or do something about the information you have presented. In order to achieve your purposes and have your reader do what you want, consider how they will react to your recommendations and phrase your words in a way to best achieve your purposes. Please note: When you sum up the conclusions that you have give ONE recommendation for the whole group. MNG81001 Special Review Assignment 4 13 The difference between a conclusion and recommendations Assume that you were walking down the street, staring at the treetops, and stepped in a deep puddle while wearing expensive new shoes. What conclusions, and recommendations might you draw from this situation? Conclusions: These shoes were not waterproof and not meant to be worn when walking in water. In addition, the high price of the shoes is not closely linked with durability. Recommendations: In the future, the wearer of this type of shoe should watch out for puddles, not just treetops. When buying shoes, the wearer should determine the extent of the shoes’ waterproofing and/or any warranties on durability. MNG81001 Special Review Assignment 4 14