Project A
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Scenario
You are a Safety Consultant and have been engaged by ‘The Loft’ owners to assist in meeting their duties and obligations in terms of the Work Health and Safety Act.
Background information
Jane Smith and Billy Longfield are the owners of The Loft.
Jane and Billy want to ensure that they are doing all the right things by their staff and clients. Billy has candidly confessed that he has "no clue" when it comes to his duties and obligations in terms of Work Health and Safety legislation.
Some of the activities held at The Loft include:
- Outdoor public events
- Live Bands play on certain nights
- Hosting of special events e.g. birthdays, weddings
There is a fully licensed bar, restaurant and café on site.
The Loft employs 8 full-time staff:
- Operations Manager
- Business Manager
- HR and Finance Manager
- Chef
- Bar Manager
- Security Manager
- Maintenance Manager
- Events Manager
50 part-time contractors such as bar staff, cleaners and security guards. The venue will sometimes hire on extra staff during busy periods usually university students looking to earn extra cash.
The organisation’s licensed hours are from 10 am to 12 am (midnight). There are 2 shifts for the venue:
- Day shift 10am to 5pm
- Night shift 5pm to 12am
The Loft has the capacity to hold 200 patrons.
Your assessor will assess your ability to clearly communicate WHS information to Jane and Billy (appropriate vocabulary, structure, layout and language) as Jane and Billy are not specialists in health and safety knowledge.
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For these projects are you are required to demonstrate your skills in assisting with identifying the legal framework for health and safety in the workplace.
Part A
Outline relevant WHS legislation and other relevant documentation that Jane and Billy need to consider. You may use the internet to complete this activity.
Area
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Current WHS legislation/ other documentation
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WHS Act
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WHS Regulation
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Codes of practice
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Standards (Australian/International)
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Guidance notes and fact sheets
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Organisational policies and procedures
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Publications and alerts
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Part B
List Jane and Billy’s obligations and duties under the WHS Act as PCBUs.
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Part C
Explain to Jane and Billy the legal obligations, duties and responsibilities for current full-time staff members regarding WHS legislation.
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Part D
Explain to Jane and Billy the legal obligations, duties and responsibilities for the part-time workforce their employ regarding WHS legislation.
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Part E
Explain to Jane and Billy the type of training that needs to be provided to all workers at The Loft.
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Part F
Provide two (2) examples that can lead to being non-compliant under the WHS laws.
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Project B
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While onsite at the ‘Loft’ you conducted a review of their policy and procedure manual, with a focus on the WHS policy and first aid policy.
Read the WHS policy that is currently used at ‘The Loft’ provided below.
WORK HEALTH AND SAFETY POLICY
Obligations
Management is firmly committed to a policy enabling all work activities to be carried out safely, and with all possible measures taken to remove (or at least reduce) risks to the health, safety and welfare of workers, contractors, authorised visitors, and anyone else who may be affected by our operations.
We are committed to ensuring we comply with the owner’s personal opinions and rules when it comes to meeting the requirements of Health and Safety.
Responsibilities
Management:
Will provide and maintain as far as possible:
- a safe working environment
- safe systems of work
Workers:
Each worker has an obligation to:
- comply with safe work practices, with the intent of avoiding injury to themselves and others and damage to plant and equipment
- take reasonable care of the health and safety of themselves and others
Application of this policy
We seek the co-operation of all workers. This policy applies to all business operations and functions.
Policy authorised by: Date:
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Part A
Based on the review of the WHS policy, outline whether the policy is compliant with WHS legislative requirements.
You must identify two (2) non-compliances in the WHS policy below and provide your reasons why.
Suggestion: Refer to the WHS Policy sample (Sample 1) from Safe Work Queensland to help you undertake your comparison analysis.
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Part B
You have discovered that the WHS policy is non-compliant. Outline three (3) steps that you can take to make the WHS policy compliant, including how you would communicate this information to staff, as your last step.
Step 1
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Step 2
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Step 3
(how to communicate to staff)
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Part C
To confirm that you have covered all the gaps from the WHS policy review for The Loft, you need to seek advice from others. One way to seek advice from others is to utilise external sources to confirm requirements.
Go to SafeWork Australia website and review the duties of employees to ensure current obligations are addressed in the Loft’s WHS policy. Copy and paste these obligations below and provide the weblink from the SafeWork Australia website.
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Project C
1
The HR Manager at The Loft has asked you to determine the WHS training needs of employees.
The Human Resources Manager has completed a training needs analysis for all full-time staff at the Loft and based on the analysis you will need to determine the training that needs to be organised for the employees and present a training proposal to management.
You must:
- Analyse the training needs analysis and identify the training gaps
- Document your training proposal
- Present your proposal to the managers
Part A
Using the training needs analysis below, identify the training gaps.
Name
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Position
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Training
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First aid
HLTAID003
Expires every 3 years
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Manual Handling
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Incident reporting
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Emergency Procedure
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Risk assessment
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WHS Induction
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WHS policies and procedures
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Jennifer White
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Operations Manager
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Not applicable
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Y
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Y
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Y
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Y
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Y
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Y
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John Smith
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Business Manager
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3/08/2020
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Y
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Y
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N
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Y
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N
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Y
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Joe Doe
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HR and Finance Manager
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Not applicable
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Y
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Y
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Y
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Y
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Y
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Y
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Kylie Tall
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Chef
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02/02/2016
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Y
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Y
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Y
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Y
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Y
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Y
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Peter Peterson
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Bar Manager
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Not applicable
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Y
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Y
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Y
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Y
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Y
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Y
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Wally Allen
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Security Manager
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Not applicable
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Y
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Y
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Y
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Y
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Y
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Y
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Tricia Andrews
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Maintenance Manager
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Not applicable
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Y
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Y
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N
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Y
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N
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Y
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Jennifer Long
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Events Manager
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02/02/2015
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Y
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Y
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Y
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Y
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Y
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Y
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Legend:
Y = Completed
N = Not completed
Date = If a date has been provided, this was when training was last conducted
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Part B
Based on the training requirements that you determined in Part A, you need to create a proposal to management. Create a PowerPoint presentation to assist you in presenting your findings to management.
Your PowerPoint presentation must include:
- Introduction
- A page that summarises the training needs that you have determined
- Legislative requirements for providing training, including where to locate information about their duties and obligations, what these duties and obligation are
- An overview of the WHS regulator (including powers and functions for compliance matters)
- Conclusion page on what are the next steps to be taken
Submit your PowerPoint presentation as a separate document.
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Part C
This is a video assessment.
Scenario
With your PowerPoint proposal completed, you will need to present this to management which is the HSE Manager and HR Manager through a role play.
Instructions
- You will need one (1) participant to assume the role of the HSE Manager
- You will need one (1) participant to assume the role of the HR Manager
- You must use your presentation from Part B
The role play is designed to help assess your ability to:
- Provide advice about current WHS legal requirements for the workplace
- Maintain WHS legislative requirementss
- Make recommendations for implementing workplace changes in order to achieve WHS legal compliance
- Use appropriate language suitable to the management team
- Discuss WHS legislative information
- Use active listening and questioning to ensure the information has been understood
- Collaborate with the management team to achieve outcomes
- Participant in WHS compliance activities
Video evidence
You must submit video evidence which contains clear imagery and audio.
Your trainer/assessor will use Appendix 2: Observation Checklist to assess your video recording. All observation items must be covered in your recording.
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Project D
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Part A
After continuing to review The Loft’s policy and procedure manual, you discovered that the organisation has not developed a specific first aid policy. Jane and Billy have asked you to develop this policy.
Use Appendix 3: Policy to draft a first aid policy for The Loft and submit for assessment.
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Part B
Part of your responsibilities is to communicate the First Aid policy to all employees at the Loft.
Compose an email to all employees outlining the policy. Use Appendix 4: Email and submit for assessment.
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Part C
It’s been three (3) months since you have implemented and communicated the First Aid policy to all employees. You have received the below email from the management team at The Loft.
Hi,
Firstly, thank you for working with us to improve our WHS compliance and providing recommendations on training and developing our first aid policy.
Recently I have observed that incident reports have not been completed by staff, and the first aid supplies are running low.
I know of one incident that occurred when one (1) staff member cut themselves when removing a glass from the dishwasher, but there was no incident report logged.
What do we need to do?
Thanks
Management Team
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Outline the main issues and suggest one (1) recommendation for improvement.