Question 1– Information Systems in Organizations - Principles of Information Systems Chapter 2 a. Discuss how organizational change deals with how organizations successfully plan for, implement, and...

Extracted text: Question 1– Information Systems in Organizations - Principles of Information Systems Chapter 2 a. Discuss how organizational change deals with how organizations successfully plan for, implement, and handle change. b. Introduce and discuss the three-stage approach for change called Lewin's change model. The figure below to aid the discussion. Unfreezing Preparing for change Moving Making the change Refreezing Institutionalizing Key Tasks Кey Tasks Key Tasks Communicate what, why. Motivate individuals Monitor progress against success criteria when, who, how involved or affected Draw on others, and seek Establish processes, systems to institutionalize change Coach, train, lead, encou- input, ideas rage, manage Define objectives, success criteria, resources, schedule, Provide appropriate Establish controls to resources ensure change is occurring budget Recognize and reward individuals for exhibiting new behavior Finalize work plans Provide on-going feedback Assign leaders and implementation teams Provide feedback, motivation, additional training to individuals not exhibiting new behavior FIGURE 26 Lewin's change model Change involves three stages: untreezing (preparing for change), moving (making the change), and refreezing (institutionalizing the change). c. Discuss the Technology Acceptance Model (TAM), which specifies the factors that can lead to better attitudes about the use of a new information system, along with its higher acceptance and usage. Use the Figure below to aid the discussion. Perceived usefulness (U) Attitude toward using (A) Behavioral intention to use (BI) External Actual variables system use Perceived ease of use (E) FIGURE 2.1o Technology acceptance model Perceived usefulness (U) and perceived ease of use (E) strongly influence whether someone will use an informa- tion system. Management can improve that perception by demonstrating that others have used the system effec- tively and by providing user training and support.