Scenario – Stacey is the vice president of HR at ‘ITFast’, a midsized IT sector company. She has called for an urgent meeting of HR department staff as nearly 100 employees had given the notice to...

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Scenario – Stacey is the vice president of HR at ‘ITFast’, a midsized IT sector company. She has called for an urgent meeting of HR department staff as nearly 100 employees had given the notice to leave the company in recent weeks.“This is a long list of escapees…. we’re losing them faster than your people can bring them in,” she said, turning to John, the head of recruiting. “Our turnover rate is up to 35%.”“We are growing — in revenue, profitability, and reputation, I just don’t understand why people are leaving us fast,” said Stacey.“I need to present these numbers to Mr. Richard Leo (CEO) at the end of the week, and I can’t do that without a theory on what’s happening and a solution to propose. That’s why I called this meeting,” said Stacey.“This is even surprising given that our work culture is our biggest selling point. We don’t treat our employees just as a cog in the machine, and our company and its managers — Richard included — will listen to them. That everyone at ‘ITFast’ matters.”PART A -Task: Stacey has hired you as their HR consultant to create and roll out an employee satisfaction survey that will help her uncover the reasons behind employee turnover so that she can put new policies in place.Your task is to carefully design the questionnaire (15 questions) in the light oftheories/concepts/Canadian Laws discussed in the class. You can use any rating scale to design your questionnaire (for example creating ranges for each question - very satisfied to not satisfied at all – refer to the image given below). Use your creativity to design the questionnaire.• Keep in mind, you cannot ask any discriminatory questions prohibited by law, in the survey.• For every question include a line or two to explain the purpose of this question and how will this question help you to know the causes of employee dissatisfaction. Avoid lengthy explanations (you will be marked down for that). Include at least 1-2 references for each question you are asking or to support the question explanations.• You will also be marked down for every question that seems irrelevant/off the topic.• Create your own questions from scratch any copied questions from the internet and other sources will be marked down. You can check secondary sources only for brainstorming not for copy-pasting.PART B -Task: based on areas of improvement (identified through survey questions) in part A – create an employee engagement/satisfaction plan for ITFast that will help them reduce employee turnover.• Your plan should have clearly identified strategies/programs (3 strictly), each strategy should be explained in small paragraphs. Avoid unnecessary length.Assessment Criteria• ANALYSIS - You will be marked on the thoroughness of your analysis and how well informed and well thought your analysis is. How creative and unique your proposed strategies/programs are. How well do you know and incorporate both federal and provincial laws in designing a questionnaire and recommending improvement strategies? How many important elements of HR are you covering in your assignment?• PAPER REQUIREMENTS – Whether students have fully understood the paper requirements. If all requirements are satisfactorily met/fulfilled. Whether or not all questions have been answered• CREATIVITY: You are required to put the effort into designing a questionnaire that is graphically appealing and has rating scales of some sort. The use of graphics and/or colors will reflect creativity.• QUALITY AND VARIETY OF SOURCES - For this information to be robust you have to use at least 15 references – Google, Wikipedia will not be considered as authentic sources you will be marked down for using them. You can use company websites, Governmental & provincial websites of Canada, Labour laws both federal and provincial, updated textbooks, and industry papers, etc.,• FORMATTING - You must include a title page and a list of references for this Exercise. APA style of formatting for font style, line spacing, etc., must be used. No Abstract or Introduction is needed, start directly with part A.
Answered 3 days AfterOct 28, 2021

Answer To: Scenario – Stacey is the vice president of HR at ‘ITFast’, a midsized IT sector company. She has...

Sanjukta answered on Oct 30 2021
116 Votes
Running Head: HRM                 2
HRM 12
HUMAN RESOURCES MANAGEMENT
Part A
As an HR consultant, this particular questionnaire will be developed and it is named as "Employee satisfaction survey questionnaire" that will be helping Stacy the Vice President at a company named ITFast. Furthermore, this questionnaire is quite likely to help the company for finding out the reasons behind the high staff turnover rate despite doing excellent busine
ss in the marketplace.
Questionnaire
1. Do you enjoy working in this culture?
his question is based on the "Organisational Culture framework" theory by Edgar Schein as firms don't adopt a culture in a day. The purpose is to know if this firm's culture is toxic for them and this will directly inform the firm about dissatisfaction if they are not happy (Storey, 2016)
2. How open are you all towards any change taking place in the company?
This is based on Kotter's change management theory. The purpose will understand how the workers perceive the firm’s willingness for making changes. If their answer is negative then it will indicate they are dissatisfied (Armstrong, 2020)
3. Do the managers of this organisation provide any feedback?
It is the question that will help the firm to understand if the managers ask for ideas or opinions from the workers. If the workers asked for feedback then there is a fair chance that they are not satisfied (Stone et al., 2015).
4. Do you think you are compensated as per the work and contribution you provide toward the firm?
It is based on “Formulating the Reward and Compensation Strategy" discussed in class. The purpose of the question knows if they are compensated enough and if the workers don't think they are paid enough then the firm will be assured for unable to retain them (Blayney et al., 2020)
5. Do you feel valued at the workplace and do you feel excited about coming to work?
This particular question is based on employee engagement and participation topics covered in class. The purpose knows if the workers feel excited and valued at work so this question computes how valued they feel (Taylor et al., 2015).
6. Does ITFast offer enough opportunities for career development and promotions?
It is based on Formulating the Reward and Compensation Strategy as discussed in class based on intrinsic rewards like opportunities. The purpose is to know if ITFast is providing enough career growth and if the answer is negative then it will be evident for not being able to retain (Mason et al., 2021)
7. Do you feel in ITFast your job roles and responsibilities are clearly defined?
The main purpose of this question is to find out if employees know what is expected from them they won’t succeed. The cause of the dissatisfaction will be detected if they feel responsibilities and roles are not clear (Lucas et al., 2020).
8. Do you feel that ITFast is utilizing enough of your abilities and skills when compared to other firms?
The main purpose is if the firm is able to utilize the talented individuals and the dissatisfaction among the workers will be indicated in their survey answers reveal that they don't feel like they are completely leveraged (Cheney et al., 1990)
9. How happy are you to be associated with the firm and the work you do?
One of the main purposes is if the workers are only working for money or they are happy with the work they do. It is a question that does not fall under a particular category but will provide the strong answer to the firm about the general satisfaction and happiness levels (Choi et al., 2019)
10. Do you think that the work is evenly distributed? Or you are overburdened with the work?
The purpose of the question is analysing if the work is distributed equally among everyone. If the results show that the team is overworked or has no-work life balance then it will indicate the reason for dissatisfaction (Kumar et al., 2002).
11. Does anyone in the company provide recognition for the accomplishments of your work?
Recognition is one of the major elements toward employee engagement and the purpose is finding if their work is recognised and if they feel their efforts are not appreciated then they will look for it elsewhere (Zwikael & Unger-Aviram, 2010)
12. Do you feel that your manager and team leader are invested in your success?
The purpose of the question is to reveal the lessons about the team leader and managers as well as workers are set up for succeeding. The survey results will reveal if managers and leaders are supporting employee engagement (Aga et al., 2016).
13. Do you see yourself working with ITFast on a long-term basis?
It is one of the most important questions in the entire questionnaire as it will reveal whether an employee will be associated with the firm on a long-term basis or not (Nomoto et al., 2015).
14. Does the values and vision of ITFast motivate you?
One of the major aims of this question is finding out how the workers are able to relate to the goals as well as mission. If the workers are not clear about the vision and values then they are not satisfied (Gurley et al., 2015)
15. Do you think that the management of ITFast is transparent?
The purpose is to know if the management of the firm is rigid or secretive toward the employees. It is the pervasive blind spot if the survey results are negative and the firm needs to work accordingly (Jehiel, 2015).
Part B
Employee engagement/satisfaction plan for ITFast for reducing the employee turnover
The management of ITFast is advised to follow the below-outlined plan for improving their retention rates:
Employee satisfaction plan: Programs and benefits
1) Communication and transparency strategy:
Workplace communication and transparency...
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