Select an organization from internet or consider the company/organization where you currently work or know very well. Suppose the organization has been facing business challenges in recent times. Some of the issues are loss of market share, staff turnover, customer’s complaints and entry of new competitors. CEO of the organization is considering a central strategy to maintain the company’s position in the market. She strongly believes ‘innovation and continuous improvement in quality and service’ is the only option which can bring the organization back on track. Now, she advises you (consider you work in that organization) to form a team and work on a PROJECT to promote ‘Innovation and sustainability’. It has been decided that you and your team will present this in the board meeting which is coming up in two weeks. The CEO has requested you to prepare a brief written report in MS word format to support your project campaign. You may include the following points in your report.
Introduction and the current situation of the organization.
Encourage a culture of continuous improvement and sustainability within the organization
How can the organization address the impact of changes and its consequences?
How can the organizational change process ensure the objectives, timeframes and communication plans are ready?
A contingency management plan to handle unforeseen circumstances and risks
Organizational strategy for managing failure and investigation
Identifying emerging challenges and opportunities (e.g., SWOT analysis)
How could you evaluate the existing systems and processes?
Costs and benefits of innovation and improvements are identified and communicated to all parties (including the benefits of quality).
Reflective practices and capture and use knowledge using relevant management systems.
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