Insert Title OPS/574 v1 Process Improvement Flowchart OPS/574 v1 Page 2 of 2 Process Improvement Flowchart As-Is Process Flow Chart Evaluation Select a process from an organization you work for or are...

Process Improvement Flowchart        4
PROCESS IMPROVEMENT FLOWCHART
How To Start A New Auto Claim
Evaluation
After analyzing my existing procedure for initiating a new vehicle claim, I've concluded that it's a very excellent one. The procedure is quite easy, and it is set up as a flow to construct the file step by step. Some stages might be added to aid the flow of information and accelerate the process for better results.
How the Process Can be Improved
I could improve this process by making sure I ask comprehensive questions in order to get as much information out of each interaction as possible. When information is missing, this will reduce the amount of follow-up calls.
Definition
A process metric is a measurable indicator that tells us about a process's performance and capacity (Gillespie‐Marthaler, Nelson, Baroud & Abkowitz, 2019). Three essential process metrics for a process observer or designer are inventory, flow rate, and flow time. Process metrics are a helpful tool for organizations that wish to track, assess, and improve their overall operational performance. Companies, on the other hand, frequently fail to use process metrics to the extent that they might and should for a variety of reasons. The underutilization of process metrics is most often due to a lack of knowledge about which metrics to use, how to conduct measurements, and how to interpret the findings.
Summary
As an auto claims adjuster, I spend a lot of time getting new claims started and on the proper track. You'll almost certainly be interacting with an auto insurance claims adjuster if you're in a vehicle accident and want to submit a claim with your insurance company. Claims adjusters work for the insurance company and are responsible for dealing with claimants, investigating the...