Answer To: ASSIGNMENT SUBMISSION FORM This sheet must be submitted with your assignment. Failure to complete,...
Abhishek answered on Feb 03 2021
Student Name
Student ID
Assessor Name
Qualification
Pearson BTEC Level 5 HND Diploma Business (Management)
Unit Number & Unit Title
Unit 35 Developing Individuals and Teams in organisations
Assignment Title
Virgin Media
Date of Submission
Signature: ……………… ……………………… Date: ___________________
Table of Contents
Introduction 3
Activity 1a 5
Activity 1a) 7
Activity 1b 15
Activity 2 21
References 24
Introduction
Who are HR Professionals? What knowledge, skills and behaviour are required of them?
HR professionals are the people who deal with the human resources. It is the job of the HR to recruit the efficient professionals and employees. The HR professionals hire the skilled labour and the employees to make sure that the work done in the office is productive. The duty of the HR is to make sure that the work of the organisation is done in an efficient manner and there is huge inflow of human resourcing in the organisation (Wasylyshyn, 2017).
The HR has to deal with multiple people at the same time. The first knowledge that he has to learn is to Team Management. The HR needs to have the skills of Human Resources Information Software.
What do you understand by a Skills Audit? What role does it play in the personal and professional development of an employee?
The process of analysing the skills, knowledge and the ability of an individual is known as Skills Audit. The Skills Audit is also performed within the organisation to understand the knowledge, skills and abilities of the employees. The main purpose of the Skills Audit is to improve the knowledge and the skills of the employees within the organisation (Carey et al. 2017).
The Skills Audit helps in developing the skills plans in personal sphere as well. It enhances the personality of san employees. The Skill Audit also makes sure that the production of the employee is increased with great height and the organisation makes profit out of it.
What is a Personal SWOT Analysis?
SWOT stands for Strength, Weakness, Opportunities and Threat. Personal SWOT Analysis refers to identification of the personal strengths and weaknesses. It also involves in identifying the situations, which possess as an opportunity or the situation, which act as a threat to the individuals. The SWOT Analysis helps the individuals in developing themselves as per the given situation and develops more for the future opportunities and threats (Issayev et al. 2018). The Personal SWOT Analysis is a measurement of the present situations of the individuals. It helps the individuals to understand his or her shortcomings and enable the individuals to act on such.
What do you understand by CPD?
CPD stands for the Continuing Personal Development. This is a process, in which the individual is engaged in the process of continuously trying to develop or progress their skills and knowledge. It is a self-evaluation process. Through this process, the individual or the employees can self-evaluate and understand where his or her present situation is. On understanding this, the individual can work upon the drawbacks and learn new things. The process of the CPD also involves the recording of the things learnt. This leads to the future referencing of the skills or knowledge that have been acquired by the individuals (Grant, 2017).
What is a Personal Development Plan?
The personal development stands for an elaborate plan that is being drawn out on the bass of the individual's aspirations and aims. This is a plan for the self-evaluation process. The personal development gives the blueprint of the further plans and aspirations for the individuals. This is a plan where the individuals draws a self-evaluating plan and sees the potential on how to work on the further plans. In the personal development plan, the goals are being set by the individuals. Within the various goals, the individuals need to prioritise the most important and urgent goals and find out the potentials that are required for them to act upon achieving the goals. The personal development plan also gives a detailed study of the opportunities and the threats that are visible in the path of achieving the goals (Grit, 2019).
Why is it important to evaluate and reflect on a PDP?
PDP or personal development plan stands for evaluating the process of developing the skills and knowledge of the individuals. The personal development judges the opportunities and the threats that are evident in the market and then come into conclusion that which professional goals can be carried forward by the individuals. It is very important to evaluate and reflect on PDP because the personal development plan acts as a stepping-stone towards achieving the goals. It is important to reflect the personal development plan because it shows on how well the individual is actually working on the structured plan. The process of the evaluation is even necessary because it measures how much the personal development plan has helped in attaining the desired goals for the individual (Lejeune et al. 2018).
Activity 1a
1) Determine appropriate and professional knowledge, skills and behaviors that are required by an HR Professional for the job role of Manager in Virgin Media.
JOB ROLE NO 1
Organisation
Virgin Media
Employee Name
Department:
Position/Job Role:
Knowledge
Skills
Behaviour
1
The HR needs to have the knowledge in governance. The HR needs to manage the employees and their grievances.
The HR needs to have the skills of Communication.
The HR needs to the transparency in his or her behaviour.
2
The HR Manager is in requirement of knowing the Employment Law.
Another important skill that is important for the HR Manager is that the manager must have the skills of the decision-making.
The HR needs to have the trustworthiness in the behaviour.
3
The HR must know process of thee Compensation.
The HR needs to train the semi-skilled employees of the organisation. Therefore, the HR Manager needs to have these skills as well.
The policy of the favouritism is a negative train in the behaviour of the HR Manager.
4
The HR needs to figure out the placement for the skilled labours.(Durkin and Gunn, 2016)
The HR also needs to focus on budgeting skills.
The HR must be technology savvy.
5
The HR needs to understand the needs of the employees and let them fulfilled by the organisation.
Another very important skill that the HR needs to have is that the HR must have the tactic.
The HR has to be solution oriented. (Stewart and Brown, 2019).
JOB ROLE NO. 2
Determine appropriate and professional knowledge, skills and behaviors that are required by an HR Professional for the job role of Director in Virgin Media.
Organisation
Virgin Media
Employee Name
Department:
Position/Job Role:
Knowledge
Skills
Behaviour
1
The director should have the knowledge of the board. The boards are the ones who decide the ultimate verdict for the organisation
The most important skills that the Director must have is a visionary leadership.
The Director needs to have transparency in their work
2
The Director needs to have the knowledge of the legalities to avoid any kind of unethical practices in the organisation.
The Director should have the skills of effective management skills (Smith et al. 2018).
The director must have the ethical sense in them.
3
The Director needs to have the knowledge of the distinctive direction.
The Director needs to have the skill of motivating employees for better outcomes of their labour.
The Director needs to have honesty in his or her behavioural trait.
4
The Director needs to have a distinctive perspective. This would help the organisation to become aware of the future conditions.
The Director needs to communicate with various other organisations.
The Director needs to have a strong gut feeling to identify the threats previously.
5
The Director also needs to have an awareness of the correct strategy that needs to be applied to the organisation.
The director needs to have a strong financial acumen. The Director needs to have the sense of accumulating the finance in the right path.
The Director needs to have the sense of farsightedness in him or her.
Activity 1a)
MY PERSONAL DEVELOPMENTAL PORTFOLIO
MY JOB ROLE IS__________________________________
PERSONAL AND PROFESSIONAL SKILLS AUDIT 100
Knowledge and skills which I consider to be important for my current job role
My ability rating (1-5)
Governance
Communication
Decision Making
Organisational Planning
Training and Development
1
4
3
3
5
Knowledge and skills which I consider to be important for my future career development/job role
My ability rating (1-5)
Visionary Leadership
Motivation
Financial Acumen
Organisation Strategy
Negotiation
1
3
2
3
1
EVALUATION OF MY SKILLS AUDIT (M1)
Knowledge, skills and behaviour identified above.
Evaluation of my Knowledge, skills and behaviour
1
2
3
4
The most important skills of an HR are to communicate with the employees. The communication helps in understanding the needs of the employees and conveying the needs of the organisation and vice versa. The communication relieves the employees of the ambiguity in understanding of the work. The employees look up to the HRE as the problem solver for them. It is the HR, who bridges the gap between the organisation and the employees. The HR needs to have clarity in the communication to make sure that the newly appointed employees are not in dilemma with their work. This would not only affect the personality of the employees but also the production level of the organisation would go down a lot (Kianto et al. 2017).
4
Solution oriented.
The HR has to be solution oriented. The employees would come up with their views and needs and thus the HR needs to give them solutions. The employees in the Virgin Media come from different places. The religion, caste and creed are different from each other. Their beliefs and ways of thinking are also different. This can lead to differences of opinion. This could be solved by the Solution oriented nature of the HR Manager.
3
Budgeting Skills
The HR also needs to focus on budgeting skills. The HR deals with the money allocation and thus the HR needs to the idea of budgeting skills. The revenues that are being to the employees are largely decided by the HR Manager. Hence, it is very important for the HR Manager to have the knowledge of the budget in the organisation.
2
Employee Relation
The HR needs to understand the needs of the employees and let them fulfilled by the organisation. That is the reason that the HR needs to have the knowledge in the employee relations. The HR needs to keep good relation between the employees not only to meet the grievances of the employees but also with the help of the good employee relations, the reputation of the organisation would go up.
3
Training and Development
The HR needs to train the semi-skilled employees of the organisation. There are many instances when the organisation needs to hire unskilled labour due to the emergency purposes. In such cases, the HR needs to be well equipped with the process of the training and development process so that HR can provide the training programmes to the newly appointed employees. The duty of the HR is to make sure that the employees are fully trained and their personality is developed. Hence, the HR Manager needs to have these skills as well (Hecklau et al. 2016).
3
SWOT ANALYSIS
STRENGTH
1. Communication
I am very good at communication. I have been working as the HR Manager in the Virgin Media. As the HR I have developed the communication process very well since I need to communicate with the employees on a daily basis to get the employees to get rid of the ambiguity of the information
2. Decision Making
Being the HR manager of the company, I need to take various kinds of important decisions. I have taken important major decisions in the time of the emergency so my decision making power have evolved a lot from the previous times.
3. Training and Development
I handle with people very well. There has been many times where I had guided some the employees and other individuals to perform certain things. In addition, I have a very good power of understanding. Therefore, I think that I have a very good ability to train the employees and make them understand their duties properly.
4. Organisational Planning
Since having to get an experience working as the HR, I have a very good adopt in the organisational planning. The organisational planning has helped me to allocate and organisation at different situations and allocate the right jobs for the right person
5. Honesty
I think that honesty is the biggest strength in any human being. I have full honesty in me. I have been raised in an honest family where I have been taught about the honesty and integrity of my work. I try to put honesty within my work and do my work diligently.
THREATS
1. Job Insecurity
This is the...