This assessment is aimed to assess your written communication skills. Students who do not perform well will be highly recommended to consider training with Academic Learning Centre (ALC). The...

1 answer below »
This assessment is aimed to assess your written communication skills. Students who do not perform well will be highly recommended to consider training with Academic Learning Centre (ALC). The assessment is aimed to ensure that you have an advanced level of writing skills before you proceed into other units in the postgraduate course.
In this task, you will write a memo in response to the case study provided below. The memo must be logically structured, free of grammatical errors, professionally styled; in addition, follow the writing conventions for memos as discussed in the lecture and supporting material.
The Case is :
You are the CEO of Data Solutions, which is a medium sized company that sells data management software. The company is based in Brisbane and has offices in both Melbourne and Sydney. You have become aware that although the external marketing and promotions communications are effective there is a problem with the internal communication. There are three primary general problems:
1. Decisions made at the executive level are not being communicated clearly and in a timely manner to the employees. 2. For the most part supervisors and employees do not work in the same offices. Due to this situation, the supervisor to employee communication is ineffective. 3. Emails are being sent out that are unprofessional. With these problems in mind, you undertake research in order to understand these problems more specifically and come up with logical and practical recommendations to solve these problems. As you refine your knowledge of these problems you narrow each one down to one specific issue. So for example for problem one, the issue could be that the employees do not understand why decisions are being made. For problem two, the issue could be that employees do not feel comfortable seeking work-related feedback from their supervisors. As you develop your recommendations you make sure that you clearly link the problems to the solutions (as articulated within the recommendations). Having this
information you now write a memo to all of the members of the organization. You will write the memo based upon the following structure. Outline of Memo: 1) Opening a. To: b. From: c. Date: d. Subject: 2) Objectives and background a. Specific purpose b. General purpose 3) C. Context 4) 3. Problems a. Problem one—quantitative and qualitative significance b. Problem two—quantitative and qualitative significance c. Problem three—quantitative and qualitative significance 5) 4. Action steps to solve the problems a. Problem one b. Problem two c. Problem three 6) Closing a. Briefly outline a synopsis of the memo b. Offer assistance and provide contact details 7) References—APA style.
unifolks_636694069056163923_120161_1.pdf unifolks_636694069056163923_120161_2.pdf
Answered Same DayAug 09, 2020BUSN20017Central Queensland University

Answer To: This assessment is aimed to assess your written communication skills. Students who do not perform...

Sangeeta answered on Aug 10 2020
121 Votes
To: Employees of Data Solutions
From: CEO of Data Solutions
Date: 10/08/2018
Subject: To solve internal communication issues
Objectives and background
a. Specific purpose: To resolve issues with internal communication systems
b. General purpose: To bring efficiency in internal communication systems of the company across different levels.
Context
Data Solutions is a medium sized corporation, which makes available data management software. The corporation is based within Brisbane and has offices located in both Melbourne as well as Sydney. Recently, it has been observed that even though the external marketing and promotions communications are quite efficient there is an issue with the internal communication. Thus, taking into consideration the present situation, this particular memo attempts to provide effective solutions to the prevailing issues.
Problems
a. Problem one: Decisions made at the executive level are not being communicated clearly and in a timely manner to the employees. The issue could be that the employees do not understand why decisions are being made. This could result in inefficiency and delay in operations as the employees are not properly and as needed updated about the progress and decisions being made at top level (Stohl, 2015). This could also negatively impact the process of goal accomplishment. Staff member will remain ignorant of the need and importance of making a particular decision in the company in the absence of appropriate internal communication (Hargie and Tourish, 2004).
b. Problem two: For the most part supervisors and employees do not work in the same offices. Due to this situation, the supervisor to employee communication is ineffective. The issue could be that employees do not feel comfortable seeking work-related feedback from their supervisors (Stohl, 2015). There is lack of interaction between employees and supervisors, which could eventually result in lack of effective motivation and sound work environment in the workplace. At some point employees might also resist following their directions considering that would prefer working autonomously (Macleod and Clarke, 2009).
c. Problem three: Emails are being sent out that are unprofessional. The issue could be that the team sending emails do not have adequate knowledge about the email formats. There is possibility that they are not properly equipped for effectively performing this task. This also signifies...
SOLUTION.PDF
SOLUTION.PDF

Answer To This Question Is Available To Download