Summary: Part 1. Assessed PLO: To recognize the contribution of operations management to an organization’s strategic goals Q1. List 6 ways in which poor operational performance can impact the overall...

This is my mid term exam which will need completion at 10am Vancouver time on the 21st of August.


Summary: Part 1. Assessed PLO: To recognize the contribution of operations management to an organization’s strategic goals Q1. List 6 ways in which poor operational performance can impact the overall success of the company. (2points) Q2. Give examples of factors influencing capacity, using the six categories presented in class. (2 points) Q3. Give one example of operations management strategic goals in each four categories using the BSC template, including the goals, measures, targets, and initiatives (4 point) Part 2. Assessed PLO: Identify and use the tools for TQM Q1. List examples of waste that a health care center could have had in the 8 categories of waste. (2 points) Q2. Propose means how the company can improve in the various seven dimensions of product quality. (3 points) Part 3. Assessed PLO: Compare and evaluate the use of different decision-making strategies useful in operation management Q1. What alternatives do companies have for evaluating alternative projects or investments? List 4 items. (2 points) Q2. Explain the concept and use of statistical quality control? Name control charts that can be used (2 points)