Assessment 1 descriptionThere are two parts to this assessment.Part AUse the information provided in the case study ‘Fast Track Couriers’ (see Appendix 1) to develop a business plan to support the company’s strategic and operational goals. Develop a plan for communicating the business plan to relevant parties.Part BReview the completed business plan (see Appendix 2). Analyse the strengths and weaknesses of the plan, and prepare a written report of your findings
Assessment 2 description
For this task, you will monitor the performance of a business plan, through testing and refining of the performance measurement system, and report on progress of the business plan in a timely and effective manner.Procedure1. Review the completed business plan from Assessment Task 1.2. Identify the key performance objectives.3. For each key performance objective:a. Produce a report to capture and test the performance measure.4. Write a brief report on how you would test the performance measurement systems, including:a. Acceptable levels of variance to planned objectives (where applicable).b. The timeframe for each report – how frequently reports will be completed.c. What benchmarking will be used.d. Who the key stakeholder will be for each report.
Assessment descriptionIn this assessment task, you will analyse performance data and reports against planned objectives, implement strategies to refine performance indicators, and address coaching and training needs. You are also required to develop and recommend processes for the review of systems, procedures and work methods.Procedure1. Review the case study ‘B&A Toy Warehouse’.2. Critically analyse the information and write a brief report, responding to each question in the case study.
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