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Trainers Assessment Resource Vocational Training Institute RTO 41111, CRICOS 03487C Page 1 of 16 Version 1 SKILLS AND KNOWLEDGE ASSESSMENT (Student’s Copy) Summative Assessment Student Name: Student ID No: Unit Code: BSBRSK501 Unit Title: Manage risk Assessment activities for this unit Result S = Satisfactory NS = Not Satisfactory Assessment Task 1 Case Study S | NS Assessment Task 2 Case Study S | NS Assessment Task 3 Written Test S | NS Final Assessment Result for this unit Final Result C = Competent NYC = Not Yet Competent C | NYC Assessor to outline a short summary of the feedback provided to the student: _______________________________________________________________________________________ _______________________________________________________________________________________ Student Declaration: I declare that the evidence I have submitted for this unit of competency is my own work and that I have been assessed in this unit. In addition I have been provided with appropriate feedback and I have been advised of my result. I also am aware of my appeal rights. Name: ___________________________________ Signature: ____________________________ Date: ____/_____/_____ Assessor Declaration: I have assessed this student as per the principles of assessment and have provided appropriate feedback to the student. All the attached evidence is, to the best of my knowledge, this students work Name: ___________________________________ Signature: ____________________________ Date: ____/_____/_____ http://training.gov.au/Training/Details/VU21500 Vocational Training Institute RTO 41111, CRICOS 03487C Page 2 of 16 Version 1 Student Information: Students must complete all assessment tasks and submit their evidence to the assessor. Each task will be graded as either S – Satisfactory or NS – Not Satisfactory by the assessor. Students will be given feedback by the assessor. The assessor will use Task checklists to assess each task. If the task is graded as NS – Not Satisfactory, the assessor will provide clear feedback to the student and the student will be required to re-submit the evidence. When all assessment tasks have been graded as S – Satisfactory, the student will be deemed C – Competent. If all the assessment tasks are not satisfactorily completed, the student will be deemed NC – Not Yet Competent and the Assessor will detail the reasons for this assessment decision on the front page of this document. Students can appeal to Vocational Training Institute against an assessment decision. This appeal should be made in writing within 7 days of the assessment decision. Reasonable Adjustments to the Assessment Tasks – by student request Reasonable adjustments can be made to the assessment tasks for students who have special needs. Students with special needs should contact the assessor as soon as possible to explain their situation and discuss alternative approaches. Assessment Conditions: Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the regulation, licensing and risk - risk management field of work and include access to: Relevant legislation, regulations, standards and codes Relevant workplace documentation and resources Case studies and, where possible, real situations Interaction with others Vocational Training Institute RTO 41111, CRICOS 03487C Page 3 of 16 Version 1 TASK 1 Student Information: TASK 1 You are required to read the following case study assuming yourself as a professional having capabilities of managing risks. You are also required to draft your report in the following format: Identify the scope of risk. Identify and describe the critical success factors, goals or objectives for areas included in scope. Identify internal and external stakeholders, their role in the process, and any issues or concerns they have. Present this using the table format provided. Complete a PEST analysis and a SWOT analysis for risks associated with the scenario. Complete the analysis of risk by summarising the associated risks, accompanied by checklists, diagrams or flowcharts that support the draft report. Outline the purpose and key elements of current risk management standards Outline the legislative and regulatory context of the organisation in relation to risk management Outline organisational policies, procedures and processes for risk management. You are also required to meet your trainer/assessor to highlight your understanding and findings. You are also required to report on how you will communicate with stakeholders about the risk management processes. You are also required to include any suggestions or recommendations from the stakeholders about the drafted report. Case Study: PriceBeat is a chain of discounted departmental stores across Australia. They have a store located in Taralgon. The management has asked you to appropriately manage the risks involved in its day to day operations. The management has also asked you to ensure smooth ongoing operations and provide ongoing support for our risk management initiatives. You are required to approach this task in three stages. Prepare a draft report at the end of each phase so that they can later be combined together and discuss with management your plans for the subsequent phases. The three stages in this risk management task will include: 1. Review 2. Analyse and plan 3. Monitor The strategic and investment risks are being managed by the board. You are required to consider any risks that could impact on human resources management, financial operations, OHS, supply chain and overall compliance issues in legislator and regulatory context. All the employees of the store are on 3 month probation period. Mark is appointed as the store manager. While a part of building is still under construction, the council and developer has given permission to full store’s operational processes. You Vocational Training Institute RTO 41111, CRICOS 03487C Page 4 of 16 Version 1 are required to contact head office in relation to marketing, finance and store management functions that you are investigating. While investigating, you noted the following points: The location of the store on the corner of the two main roads thereby making easy access for customers and have ample parking spaces for over 1000 cars. The long drive from Taralgon to Melbourne would make attending the weekly managers meeting difficult considering many meetings did not finish until into the evening after refreshments. There are also manager training sessions held every month for system and policies update. The long distance travel would make the deliveries scheduled for same day from the company’s central warehouse impractical. Due to this, there is some problem in maintaining the stock and inventory. There are separate employees each responsible for payments, deliveries and inventory management. The internal ERP system is also not good. Thereby any loop-hole in coordination may cause unnecessary delay to customers. All policies and procedures are communicated verbally and there is nothing as specific. Each staff is doing the work, the way they want. Unnecessary running of cooling plant and other lighting systems when not needed. Toilets all used the single flush system. Dual flush would cost about $7,500 to upgrade. The cooling plant is not water efficient and requires additional $6,000 and above to revamp it. The store currently uses 41,500lt a week. James spoke about the store not attracting a large number of customers despite easy access to busses, trains and trams. The banking is not done every day and often $10,000 was kept on the premises overnight in the cash register. There was no safe. Employing an accountant will cost additional $70,000 per year. There is also a possibility of break-ins saying that there was a 50% chance of it happening and the risk was moderate. Not all takings from the cash register for other necessary purposes were recorded. The adjoining buildings looked old and unattractive, with some side walls unstable and broken and owners planning to knock them down at some stage. No established process for dealing with injuries that happened at work. The computer with all the stores employee details, and financial records was not password protected and anyone could access the information. There is lack of sales promotion techniques as the staff does not