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Unit of Competency BSBINN601 lead and manage organisational change Student Assessment PACK Student number: Student name: BSBINN601 LEAD AND MANAGE ORGANISATIONAL CHANGE Student Assessment Pack Contents Learning checkpoint 1 – Idenitify change requirements and opportunities8 Learning checkpoint 2 – Develop change management strategy14 Learning checkpoint 3 – Implement change management strategy20 Final Summative Assessments26 SELF ASSESSMENT CHECKLIST28 ASSESSMENT TASK - PART A – QUESTIONING29 Question 1:30 Question 2:30 Question 3:31 Question 4:32 Question 5:32 Question 6:33 Question 7:34 Question 8:35 Question 9:35 Question 10:36 Question 11:37 Question 12:38 Question 13:38 Question 14:39 Question 15:39 Question 16:40 Question 17:41 Question 18:41 Question 19:42 Question 20:42 Question 21:43 ASSESSMENT TASK - PART B – Project: Leading and managing organisational change at BizOps Enterprises46 FINAL ASSESSOR RECORD OF ASSESSMENT51 Student Declaration for submission The student will, affirm the following facts regarding this assessment they are submitting under their name: 1. I declare that, to the best of my knowledge and belief, this assessment is my work, all sources have been properly acknowledged and the assessment contains no plagiarism. 2. I declare that the following assignment has a backup copy held with me. 3. I declare that I will seek feedback from my Trainer on the result of this Assessment Item 4. I understand that I may be requested to answers questions about the content of this Assessment Item to determine my Competency. **What is Plagiarism and Cheating? Plagiarism is when a student uses other writers’ ideas or words as their own. The most common forms are: · Directly copying word for word from another person’s work without proper acknowledgment, · Using or developing another person’s ideas without acknowledging them, · Using the work of other students (with or without their permission) and claiming it as your own. STUDENT DECLARATION Student has read and understood the information on sheet relating to cheating and plagiarism. They certify that the work submitted is completely their own, except where they have referenced it correctly. They understand that if their work is plagiarised they will be deemed not yet competent. Assessment Instructions The assessor will mark student’s against a competency checklist to ensure that they have met the requirements of each of all the relevant unit competencies. Each assessment task has been developed to make judgement on whether the unit of competency has been achieved The assessment results will be based on: S – Satisfactory US – Unsatisfactory Students are to gain ‘satisfactory’ results in all assessment tasks to be deemed ‘Competent’ in this unit of competency. For the student to be able to achieve academic success in the complete unit of competency they MUST achieve a ‘satisfactory’ result in all assessment tasks associated with this unit of competency Should a student be deemed unsatisfactory in an assessment task by the assessor, they will be informed by their assessor of the process for re-assessment. Final unit results Final assessment results will be recorded as ‘Competent’ or ‘Not Yet Competent’. Students failing to achieve ‘Competent’ in the unit of competency will be subject to the course progress policy. final Assessment Tasks Part A - Questioning [You will demonstrate a sound knowledge of the unit requirements in your responses.] Part B – Project [Lead and mange organisational change at BizOps Enterprises] Reasonable Adjustment Each unit is delivered and assessed based on a student’s individual needs. If a student requires assistance, or modifications, or has a disability and requires “reasonable adjustments” necessary to perform the required assessment tasks, they will need to inform the Assessor. Appeals If the student is not satisfied with the decision made by the assessor the Shafston appeals policy and process for Academic decisions will apply (refer student handbook) Intellectual property statement Aspire Training & Consulting (ABN 51 054 306 428). The intellectual property of the assessment resources reproduced here remains with Aspire Training & Consulting. Purchasers may customise, contextualise or adapt the assessment resources, and copy them as required. Purchasers may make the assessments available to staff members within their organisation or campus, and to relevant students. 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BSBINN601 Lead and manage organisational change, Release 1 – Assessments © 2015 Aspire Training & Consulting Level 8, 409 St Kilda Road MELBOURNE VIC 3004 AUSTRALIA Phone: (03) 9820 1300 First published May 2015 ISBN 978 1 74349 969 6 Formative Learning checkpoint 1 –identify change requirements and opportunities This learning checkpoint allows you to review your skills and knowledge in identifying change requirements and opportunities. Formative assessment Formative assessment generally takes place at regular intervals before and during training with progressive feedback to improve competence. Formative assessment is assessment for learning: it focuses on the gap between where learners are in their learning and where they need to be to achieve the requirements of the unit under study. Part A List the most recent significant change to the chosen organisation’s structure, processes, technology and/or people. What external factor/s was this change in response to? Explain why team-building is considered an organisational development intervention and critical for change management. Part B 1. To identify the organisation’s objectives, what sources would you consult regarding your chosen organisation? 1. Identify the strategies that your chosen organisation is pursuing in order to meet its organisational objectives and classify them according to the types of corporate and competitive strategies presented in the topic. Part C 1. As a result of the recent change in your chosen organisation, identify the changes to the structure, work processes and technology, and/or people. Identify the roles of the experts or specialists who could help you to analyse the need for and effects of change on people within your chosen organisation. Part D Consider the following scenario in relation to your chosen organisation, then answer the questions. Scenario Your manager has asked you to identify the major trends in the external environment that are likely to affect the achievement of the organisational objectives. She also wants to know the internal strength and weaknesses, and how these may affect the organisation’s response to the trends. 1. What sources would you consult to research political/legal, economic, sociocultural and technological trends? 1. To research what your major competitor is doing, what sources would you consult? List the steps you would take to conduct a SWOT analysis to identify the organisation’s requirements. trends? In developing a priority list of change requirements, what process would you follow? This document is uncontrolled when printed Assessment BSBINN601 Lead and manage organisational change Version 2.0 Sep 2017 ©Shafston House College Ltd trading as Shafston School of Business Page 21 of 51 Formative Learning checkpoint 2 – develop change management strategy This learning checkpoint allows you to review your skills and knowledge in developing a change management strategy. Part A 1.What techniques and tools did the organisation use to assess the impact of the proposed change? Part B 1. What techniques and tools did the organisation use to assess change readiness? 1. You are considering a change in your personal life. This may be a purchase of a new house or a commitment to compete in a half-marathon in Hawaii. Conduct a force field analysis to identify the driving and resisting forces in helping you to make a decision. List the driving and resisting forces for change. Part C 1. Identify the organisation’s change vision. What is it and how has it been communicated to stakeholders? 2. What alternative methods could the organisation have used to communicate its change vision? 3. Identify the organisation’s change vision. What is it and how has it been communicated to stakeholders Part D 1. Review the change implementation plan for your chosen organisation. Consider the components, style and clarity, and level of detail. With the benefit of hindsight and your knowledge from Topic 2, identify how this change plan could be improved. 2. From your personal force field analysis, identify strategies to enable you to increase the driving forces and decrease the resisting forces. 3. Develop a basic change management plan for you to implement your personal change. Formative Learning checkpoint 3 – implement change management strategy This learning checkpoint allows you to review your skills and knowledge in implementing the change management strategy. Part A 1. What will help you to identify and plan when meeting stakeholder communication needs, including reporting requirements? 1. What communications methods could you use to communicate with stakeholders that require close management? 1. What communication methods could you use to communicate with stakeholders that need to be kept informed? 1. List the communication methods that your organisation, or the one that you have chosen, uses to implement and embed change. Part B 1. If members of a team were experiencing issues working together, what types of organisational development interventions could you implement? 1. If you are part of a dedicated change team implementing a major strategic change project with the organisation, whose support would you seek to ensure that training and development needs change activities are effectively implemented and new behaviour embedded? 1. If you are part of a dedicated change team implementing a major strategic change project with the organisation, whose support would you seek to ensure that training and development needs change activities are effectively implemented and new behaviour embedded? Part C 14. What strategies have been implemented in your organisation’s change project to manage barriers and employee resistance? Part D 1. What change review and evaluation techniques were applied by your chosen organisation? 1. Explain the process for ensuring that corrective actions are developed and incorporated into the change plan. 1.