What ABB needed was a central resource that would support dynamic knowledge sharing. The entire staff would be able to easily locate information about the company as well as updates on the latest...

What ABB needed was a central resource that would support dynamic knowledge sharing. The entire staff would be able to easily locate information about the company as well as updates on the latest developments of current initiatives and projects. Tools that would help employees work more closely together-including the ability to locate employees in other parts of the com- pany who were experts in specific subjects-would help streamline operations and speed up key business functions. ABB replaced its outmoded intranet with one called Inside + that is more dynamic and socially enabled.