Which communication theories that you have researched and applied, provide most insight into understanding the dynamics of the observed event? Draw on the materials and subject matter of Module One...

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Which communication theories that you have researched and applied, provide most insight into understanding the dynamics of the observed event?



Draw on the materials and subject matter of Module One and the skills developed through Module Two. With reference to three communication theories (or concepts, or aspects of theories), analyse the communication event you have observed. In your essay compare and contrast the usefulness of the selected communication theories / concepts for analysing the event. Reference the essay correctly (using in-text referencing as well as a list of references at the end of your essay), in the style described by Summers and Smith (2010).




Assessment Length/ duration Due Essay 900 words 04 Dec 2018 11:00 PM The aims of this assessment task are threefold: 1. Observe two or more people communicating with each other in a ‘live’ setting and to apply communication theories / concepts you have learned about in Topics 1–3 to that event. 2. Write an academic essay which: a. briefly describes the communication event b. analyses and evaluates the event by applying three theories / concepts from Topics 1–3 to the event c. evaluates the usefulness (or otherwise) of these theories for this purpose d. conforms to the expected essay structure according to the relevant readings for Topic 6. These can also be found through the SCU Academic Skills website, http://www.scu.edu.au/academicskills. There you can click through to the Quick Guides and download the following: · A model essay structure · Connecting your ideas, linking words · Editing your assignments · How to write a good introduction · How to demonstrate critical judgment · Writing analytically and persuasively · Reflective writing · Writing paragraphs 3. Demonstrate correct in-text referencing and a correct reference list for at least five references according to the reference style described in the following Reading: Summers, J & Smith, B 2010, ‘Referencing’, Communication skills handbook: How to succeed in written and oral communication, John Wiley & Sons Australia, pp. 17–38. (This Reading is accessible through myReadings). The essay question Which communication theories / concepts / models that you have researched and applied, provide most insight into understanding the dynamics of the observed event? Draw on the materials and subject matter of Module One and the skills developed through Module Two. With reference to three communication theories (or concepts, models, or aspects of theories), analyse the communication event you have observed. In your essay compare and contrast the usefulness of the selected communication theories / concepts for analysing the event. Reference the essay correctly (using in-text referencing as well as a list of references at the end of your essay), in the style described by Summers and Smith (2010). Step 1: Find your reference material Before you write your essay you need to find at least five references which will help you to develop your argument and therefore your essay. You must use at least: · a chapter from your textbook · one of the readings in myReadings · one journal article accessed through the Library databases. In addition, you must choose two more from the following list: · A newspaper article. · A website. · A chapter from an edited book. · A chapter from a textbook. · A report. · A personal communication. You will need to select reference material which is relevant and appropriate to the essay question and take notes with the purpose of answering your essay question. Step 2: Observe a ‘communication event’ Choose a live setting which relates to your course where two or more people are interacting with each other (reality TV shows are not allowed). For example, if you are a business student, you might want to go shopping with a friend and observe an interaction between the salesperson and your friend. If you are a tourism or hospitality student you may want to observe an interaction between staff in a restaurant or hotel and a friend. Your tutor will have lots of ideas for settings and will discuss options with you early in the study period. Observe the interaction, looking for evidence of aspects of communication theories and concepts that are covered in Topics 1–3. Take notes straight after you leave the interaction under headings, for example: · Aspects of kinesics such as affect displays or illustrators · The messages that were relayed using paralanguage · The effect of noise (mechanical, semantic or psychological) · Perceived attribution errors · Feedback · Active listening skills. Step 3: Analyse the event By applying the communication theories / concepts you have selected, analyse the communication event and seek deeper insight into the event, and its participants. Step 4: Decide on your position After you have analysed the situation using the communication theories / concepts, decide on the position you will take on the essay question. How much more have you learned by applying the theories / concepts? In your conclusion you will need to state which were most useful, or gave most insight, and why. If you want to learn more about ‘position’, go to the Academic Skills website, download and read the following information sheet: ‘Developing an Argument: Essay’ Step 5: Write your essay Using the resources which have been provided to you, plan, draft and write your essay. The recommended resources are the relevant Readings for Topic 6, the Academic Skills Information Guides on essay writing: · Interpreting the Assignment task: Essay. · Essay Writing. · Essay Writing Checklist. · Developing an Argument: Essay. · Introductions and Conclusions: Essay. Your essay should contain the following structural elements: · Introduction. · Body. · Conclusion. · Reference List. NOTE: For such a short essay you do not need to use headings. Within your essay you must refer to each one of your five references, using the in-text referencing style described in Summers and Smith (2010). You need to show that you can reference both a direct quote and a paraphrased idea. Step 6: Write a reference list Write a reference list for your references. Remember you have to include at least five references from various sources which conform to the author–date system described in Summers and Smith (2010). The essay question Which communication theories that you have researched and applied, provide most insight into understanding the dynamics of the observed event? Draw on the materials and subject matter of Module One and the skills developed through Module Two. With reference to three communication theories (or concepts, or aspects of theories), analyse the communication event you have observed. In your essay compare and contrast the usefulness of the selected communication theories / concepts for analysing the event. Reference the essay correctly (using in-text referencing as well as a list of references at the end of your essay), in the style described by Summers and Smith (2010). Topic one Intentional & unintentional communication Models: transmission model(s); transactional model Topic two Facial communication: including eye communication, eye avoidance, pupilometrics
Answered Same DayDec 02, 2020COM00207Southern Cross University

Answer To: Which communication theories that you have researched and applied, provide most insight into...

Sundeep answered on Dec 04 2020
148 Votes
Introduction
The communication that we have observed in the current scenario is between the person who is a sales person in a FMCG company and my friend. Our college sessions are coming towards the end, the pl
acements are done and comparatively we have a lot of free time to explore and develop soft skills that would be required in the industry. We have got the placements in the FMCG company where we have to deal with multiple stakeholders and develop a communication model which would be helpful in getting the work done at industry level.
Here we came across a negotiation deal between the salesman of an FMCG company and the distributor of that company. The distributor of the company used to stock multiple products of the company and now had reduced the number of stock keeping units (SKU) of the company. The sales person had come to the office to negotiate a deal which would improve the number of SKU’s with the distributor and would also increase the number of other products.
The profitability of the distributor had reduced since the company had introduced a small distributor in the nearby area which had reduced the stock turn over from this distributor. Now we as the students of the MBA college and as management trainees were present there and we were analysing the situation since we could come up with such a situation too. We were there to apply the analysis and the knowledge of communication skills and the knowledge of theories such as Intentional & unintentional communication, transmission model(s); transactional model and also Facial communication including eye communication, eye avoidance.
Body
The intentional and the unintentional communication methodologies are the ones which define the way the communication is done. The intentional communication is the mode in which both the parties are willing to communicate and develop the negotiation ties which improve the process and also improves the quality of communication.
Unintentional communication is the unintentional, subtle, unconscious, cues that provide information to another individual. There are 2...
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