Year 1 Year 2 Percentage Change Customer refunds for poor product quality Noncompliance cost $33,300 $29,000 0 % x Fitting machines for mistake-proof operations Compliance cost 8,460 11,800 0 % x...

The accounting system for Dolment Co. reflected the following quality costs for Year 1 and Year 2:

	Year 1	Year 2
Customer refunds for poor product quality	$33,300	$29,000
Fitting machines for mistake-proof operations	8,460	11,800
Supply chain management activities	8,100	10,000
Waste disposal	39,600	36,000
Quality training	23,400	30,000
Litigation claims for product defects	72,900	64,000

b. Calculate the percentage change in each cost and for each category. (See attached)

Extracted text: Year 1 Year 2 Percentage Change Customer refunds for poor product quality Noncompliance cost $33,300 $29,000 0 % x Fitting machines for mistake-proof operations Compliance cost 8,460 11,800 0 % x Supply chain management activities Compliance cost 8,100 10,000 0% x Waste disposal Noncompliance cost + v 39,600 36,000 0 % x Quality training Compliance cost 23,400 30,000 0 % x Litigation claims for product defects Noncompliance cost + 72,900 64,000 0 % x Compliance cost category 0% x Noncompliance cost category 0 % x