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HOSPITALITY MANAGEMENT
Table of Contents
Various Responsibilities    3
Rooms Division    3
Food and Beverage    3
Accounting    3
Human Resources    4
Engineering    4
Sales and Catering    4
Role of Hotel General Manager (HGM)    5
References    7
Various Responsibilities
Being a hotel consultant, there are various responsibilities, which I need to address regarding the rooms division, food and beverage, accounting, human resources, engineering, sales and catering. Addressing such sectors appropriately will help to maintain the position of ‘Happy Hotel’ in the competitive business industry. The responsibilities are described below:
Rooms Division
The rooms division must be accurately done in a hotel for its smooth functioning. The areas of front desk, reception, housekeeping service, security service and guest service must all be separate for a smooth operation of check-ins and checkouts. The areas must be properly labelled for its identification and availability to the guests.
As mentioned by Habade (2021), an effective property management of the hotel helps in the rooms division and clear blueprint of the property. This not only helps the hotel to remain in the front position of the competitive market, but also helps to attract and retain the customers with its simple operation.
Food and Beverage
The food and beverages department in a hotel is the most important section as it relates to the health of the guests. A proper hygiene must be maintained in such departments and the best should be provided to the customers. Maintaining a sufficient food supply yet reducing the food waste is the responsibility, which must be addressed by me being a hotel consultant. According to Adel et al. (2021), the innovative strategies regarding reduction of food waste in hotels are addressed in different hotels in the present days to sustain in the competitive market. It draws the emotion of the customers and the proper management attracts them to select the particular hotel for their stay.
Accounting
The responsibility regarding the accounting is to properly assist in the budget of the hotel and add value to the business planning of the hotel. The accounts department must keep a track and record all the sales and profits of the hotel accurately, which will help in the budget production and reduces stated by Knezevic, Mitrovic and Cvetkovic (2019), the financial statement is important for a hotel, which must be handled by the accounts department through auditing. A clear auditing report will help in the financial risk assessment and management of the risks. This will increase the position of the hotel in the market with not negative records. Sustaining in the competition will make it to flourish in the business world.
Human Resources
The responsibility of the human resources regarding maintaining the competitive business of the hotel is to stay updated regarding the seasonal demands and act accordingly. Planning and managing the employees according to the needs of the guests and releasing the...