You are required to provide an essay style answer to each of the following four (4) questions based on the provided case of Unilever's KM (on the last 2 pages). Each answer should be self-contained in terms of including necessary and relevant information, and your own contribution (e.g. classification, recommendation, comparison, solution, or determination).
Q1. Describe Unilever’s knowledge assets in the context of Unilever's organisational objectives, and classify the knowledge into category(ies) of tacit and/or explicit knowledge. Describe Unilever’s KM activities and associate the activities with the knowledge.
Q2. Describe Unilever’s KM issues. Choose 4 KM models from Topic 2 of this unit, among which 2 models are appropriate for Unilever and the other 2 are not, and discuss why and why not (you may adapt the existing models to Unilever).
Q3. Identify and explain challenge(s) for Unilever's KM, and provide and discuss your own solution(s) to the challenge(s).
Q4. Cathy is going to call her team to discuss the way forward. As a team member, you are asked to recommend a KM cycle for Unilever, focusing on activities in each phase.