LPC UMAN3011 Understanding Management Spring 2018 Coursework Brief Handout: Week 1 Deadline for Submission: 2pm, 25 th April, 2018 Submit this coursework through the Student Portal. Word Limit: 1500...

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You are the owner of a family run business based in London that provides cleaning services to homes, offices and commercial businesses. Your business prides itself in its commitment to quality service always at affordable cost and has built this reputation over the past ten years.
Using the above scenario, you are to carry out the underlisted tasks
Questions provided in the files
LPCUMAN3011 Understanding Management Spring 2018 Coursework Brief Handout: Week 1 Deadline for Submission: 2pm, 25thApril, 2018Submit this coursework through the Student Portal.Word Limit: 1500 words (Plus or minus 10%) Learning outcomes assessed: • Identify the principles of management and organisational structure in relation to size and purpose. • Explain the nature of management culture and how this may vary from one company to another as well as the impact it has on corporate success. • Identify the relationship between business planning and operations and the problems of ensuring consistency. • Illustrate the importance of effective communication between managers with different responsibilities.This coursework is worth 100% of the total marks for this module.UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF GSM LONDON Page 1 of 12 Coursework Instructions Please read carefully• Carefully read the module handbook, the marking criteria and the grade descriptors.Academic Misconduct You are responsible for ensuring you understand the policy and regulations about academic misconduct. You must: • Complete this work alone except where required or allowed by this assignment briefing paper and ensure it has not been written or composed by or with the assistance of any other person. • Make sure all sentences or passages quoted from other people’s work in this assignment (with or without trivial changes) are in quotation marks, and are specifically acknowledged by reference to the author, work and page.UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF GSM LONDON Page 2 of 12Written Report (100%) The assessment for this module is for students to provide a report that demonstrates their development of appropriate skills and knowledge through the module. Since there is no written examination in this module, the tasks below cover all the learning outcomes of the module. Assignment Questions You are the owner of a family run business based in London that provides cleaning services to homes, offices and commercial businesses. Your business prides itself in its commitment to quality service always at affordable cost and has built this reputation over the past ten years. Using the above scenario, you are to carry out the underlisted tasks:Task 1 Using the four functions of management approach, describe how you manage the day to day operations of your business activities. How can you ensure your staff continue to deliver on business goals with absolute commitment to quality. LO1, LO3 (400 words) Task 2 Suggest a possible structure for your business and highlight the benefits and relevance to the achievement of your business goals. LO1 (300 words) Task 3 Several models have been proposed explaining organisational culture. Charles Handy (1999) describes four types of culture. From the scenario above, suggest the possible culture of your business based on Handy's model and explain the importance of culture to achieving business performance. LO2 (400 words) UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF GSM LONDON Page 3 of 12 TASK 4Communication plays a key role in business. Discuss 4 ways/strategies you have adopted to ensure effective communication of information in your business and avoid conflict. LO4 (400 words)Assignment Structure Guidelines:A cover page and table of contents must be provided at the beginning of the assignment.An introduction, conclusion or executive summary are not required for this assignment.Your answer should be supported by references to relevant texts, journal articles and/or websites.A reference list must be included at the end of the assignment.UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF GSM LONDON Page 4 of 12 UNDERSTANDING MANAGEMENT MARKING CRITERIA AND SELF-ASSESSMENT FORM Knowledge and Understanding 50% • Includes all required factual content required by the assignment brief, accurately summarised. All content is relevant. • Demonstrates a clear understanding of:• the nature of management and managerial roles within the organisation • the importance of different organisational structures in the processes of managerial planning • the relevance of elements like culture and leadership in the modern management approach • Demonstrates evidence of independent reading and research, beyond standard texts, appropriate to this level, with the use of available e-resources. • Demonstrates effective use of class materials to develop knowledge and understanding of key concepts and theories. Intellectual and Cognitive Skills 25% • Material is clearly and logically structured using a suitable format, with clear communication of ideas. • Includes a well-developed, relevant introduction and conclusion. • Information is selected from a range of relevant sources appropriate to the level, and incorporated effectively. • Arguments are well-developed and make effective use of sourcesUMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF GSM LONDON Page 5 of 12Graduate Skills 25%• The work is within the required word count. • Sources are appropriately referenced using the Harvard style.• Answers are written in a suitably fluent, academic style.• Spelling, grammar and punctuation are accurate.• The work is presented professionally, with appropriate use of fonts, spacing, headings, images etc.UMAN3011 UNDERSTANDING MANAGEMENT AUTUMN 2017 COURSEWORK BRIEF GSM LONDON Page 1 of 12 Marking Criteria KNOWLEDGE & UNDERSTANDING INTELLECTUAL & COGNITIVE SKILLS GRADUATE SKILLS: TRANSFERABLE, EMPLOYABILITY, PRACTICAL AND ACADEMIC SKILLS Factual and conceptual knowledge and understanding; use of class materials; independent reading Critical thinking; conceptualisation; creativity; synthesis, analysis and evaluation; application; problem solving and research/investigation Written, oral and presentation skills; interpersonal, group and teamwork skills; leadership skills; numeracy; digital skills; practical, professional and academic skills (including referencing/presentation) MARKING BAND MODULE LEARNING OUTCOMES CLASSIFICATION WEIGHTED AT 50% WEIGHTED AT 25% WEIGHTED AT 25% 86 - 100%Achieved at this levelFIRST (1ST)Includes all required factual content, accurately summarised. Well developed, relevant introduction and conclusions. Within word count or presentation time. Includes relevant factual content only. Clearly and logically structured material. Accurate spelling, grammar, punctuation, paragraphing. Very accurate identification of pre-defined concepts, theories and/or principles, appropriate to this level. Information or data selected from highly relevant sources, and categorised, analysed or evaluated using a recommended format. Fluent, interesting writing style, appropriate to the assignment OR engaging, confident, audible and well- paced presentation. Excellent understanding of factual and conceptual material, relative to this level. Well-developed arguments, referencing a range of literature, appropriate to this level. Appropriate visual presentation, including font, spacing, margins, headings, graphics, images and appendices. Calculations are accurate, clearly set out, with explanations. Relates theory to practice effectively, appropriate to this level. Correct use of academic conventions, references and bibliography. Very good independent reading and research, beyond standard texts, appropriate to this level. Very good application of numerical and statistical methods to defined problems. Outstanding, consistent delivery of group work obligations, for this level. Effective use of class materials to develop knowledge and understanding. Precise, relevant recommendations. Very good awareness of ethical issues, where relevant. Insightful reflection on own strengths and weaknesses in relation to defined professional and practical skills. 70 - 85%Achieved at this levelFIRST (1ST)Includes all required factual content, accurately summarised. Relevant introduction and conclusions. Within word count or presentation time. Includes relevant factual content only. Clearly structured material. Accurate spelling, grammar, punctuation, paragraphing. Accurate identification of pre-defined concepts, theories and/or principles, appropriate to this level. Information or data selected from relevant sources, and categorised, analysed or evaluated using a recommended format. Fluent writing style, appropriate to the assignment OR engaging, confident, audible and well-paced presentation.UMAN3011 UNDERSTANDING MANAGEMENT AUTUMN 2017 COURSEWORK BRIEF GSM LONDON
Answered Same DayMar 02, 2020UMAN3011

Answer To: LPC UMAN3011 Understanding Management Spring 2018 Coursework Brief Handout: Week 1 Deadline for...

Aarti J answered on Mar 04 2020
78 Votes
Management
Course Name
Course Date
Student’s Name
MANAGEMENT         2
Management
Introduction
You are the owner of a family run business based in London that provides cleaning services to homes, offices and commercial businesses. Your business prides itself in its commitment to quality service always at aff
ordable cost and has built this reputation over the past ten years.
Management functions
The four major management functions which will be used to manage the day to day operations of the company will include: Planning, Organizing, leading and controlling. This will help in classifying the activities of the company which will help the organization to achieve the organizational goals of the company i.e. providing quality services to the clients. (Lamond, 20014).
Planning:
Planning is the first function which focuses on setting the objectives of the company and determining the course of the action which will help in achieving the objectives of the company.
As the company is in business over last 10 years, the company has already a set reputation in the cleaning services industry. To be more competitive and to focus on the quality of the services it is important that the company does strategic and operational planning.
For the strategic planning, the company should analyse its competitive opportunities and threats as well as its strengths and weaknesses which will help in analysing the position of the company. With the advancement of technology and increased competition, it is important for the company to stay competitive. For this the company will emphasize on high quality delivery at an affordable price.
Organizing:
To achieve its mission and goal of high quality services, it is important that the company hires experiences and professional cleaners who emphasize on quality. The organizational structure of the company will be functional structure, as the company is a family owned business. The company will have different departments which will help in proper coordination and effective working. The company will have 4 different departments which will include: Accounting and Finance department, Marketing and sales department, Operations department and Administration or human resource department. A strong emphasis will be done on training and development of the employees.
Leading:
This function will help in keeping the employees motivates. The administration and the human resource department as well as the supervisors of different departments plays a major role. The supervisors and the human resource department will focus on training and development of the employees so that the employees are kept in line with the competitive environment. This will help the employees to be motivated.
Controlling:
This function will help that the company does not deviate from the standards. The company will ensure that the company follow its quality standards and the company will compare the performances against the standards and will take co
ective measures if necessary. The controlling will be reflected on the basis of the customer’s feedback and sales...
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