You may select the subject for your field exercise using one of the following three sources: 1) Your own company, 2) A phone interview with another company, 3) A virtual tour through the internet You...

REPORT ON OPERATIONS MANAGEMENT
Introductory Background: Currently, Max (I) am employed with one of the Company in food Industry which provide services to its customer for its food- chain outlet and Marketing Promotions Segment. I Oversee the Operations Management which involves various functions starting from requirement of seating plan, resources, managing admin facilities, procuring resources, material and much more. All the Operation functions are interlinked in this kind of Industry. This stores has outlet chain in several countries and strong Brand image. Brand is run by it good reputation because of it best quality products and unique marketing strategies. Due to its high visibility and reachability in public, its sales are 60% higher than average industry competition. In very recent past, they have expanded few of the outlets into multi chain outlet which includes all variety of grocery options, fresh flowers. There are several chains within the outlet such as Veg Produce, Meat outlets. All chains handle its own operations which involve all the aspect starting from Inventory, employee management, technology, quality. Operations also interact with other management function which include legal & Compliance, Human Resource, Finance and Marketing.
Let’s start with understanding on how Company’s Operations Management play vital part in any organisation does. There can be ample examples for goods and services around you. For example any book you are considering to read or chair around, any medical hospital, manufacturing factory. Concept of Operation Management is dependent on Operating System, which means collaborating various resources available within the system that can be utilized by any organisation. One of the most important objective of Operations Management is:
· Customer Service
· Utilisation of Resources
Above two parameter hold relevance for all the industry involved with Goods, Services, Supply or Transport. Usually all organisation try and aim higher to achieve set standards, goals, cost analysis benefit, however organisations employ Operational Manager for overseeing all these aspects.
There are scope of Operations Management which comprises of identifying location of facilities, enabling layout of plants, designing of product as well as designing of process, controlling quality in the process, Management of inventory and at the end to keep maintenance on continued basis. There is complete difference in the terms Production Management and Management of Operations are thus cannot be used interchanging.
Concept of Operations Management is ancient and has developed over the years, recent trends include competition at the global level. Many organisation now operate at the higher level i.e. global level and operate in many countries and also take economic benefits. Some trends are:

In order to understand how Operations Management work, firstly it’s important to understand about the forecasting Technique. This technique basically involves looking into future needs. Since future is full of uncertainties, planning helps to mitigate the unforeseen causalities.
[1] One of the Major Part in Operations Management is Forecasting. For Forecasting to be effective, it is very essential to understand the need of forecasting i.e. whether it is short term, medium term or long term. For any forecast involving, long term usually covers 5 years period as a base for forecasting.
There are various methods of forecasting. Different people devise different kind of forecasting technique. Few of below are enumerated:
· Forecasting basis the user/buyers intention;
· Collecting/ Taking feedback opinion form sales team
· Depending on Expert’s comment and guidance
· Basis Market Test
· On Judgment of Top Executive
· Projection Method
Above methods and ways of good forecasting depends upon various factors such as Accuracy, Simplicity, Economy, Availability, Stability and Utility.
Basis, above, In order to relate with the Company I am employed with, Forecasting is the most important aspect, judging and forecasting number of customer is as much important as having actual customer. If the forecasting is not right either the material, food, will go waste or will get spoilt. Therefore, to know the right forecast is extremely important for labour to prepare material accordingly.
[2] Second of the Major Part in Operations Management is Capacity Planning:
The Correct and right management of Capacity is the another responsibility of Management and Operations teams
Capacity Planning must always have few basis such as market trends, expansion, future needs, in mind. This is huge task as this impacts the costing in the company and also leads to investment in assets. There can either be long term capacity planning or short term Capacity Planning. Efficient Planning can be done by consideration to: Facilities, Process, Human Factors, and Operational Factors.
Basis, above, In order to relate with the Company I am employed with Capacity planning shall involve Identifying future needs of outlet, understanding the existing facilities. This also covers planning about expanding in terms of plant / new location.
Ten Critical Operations Management Decisions
There are critical ten (10) Operations Management Decisions which are also associated with the Food Chain Business, I look into.

1. Service and Product Design: One of the most critical Operations Management Decision is to decide on...