11 The development of an e-government roadmap usually moves through five phases, which are analysis of strengths and weaknesses of the portal, benchmarking with best-practice e-government, analysis of...

11 The development of an e-government roadmap usually moves through five phases, which are analysis of strengths and weaknesses of the portal, benchmarking with best-practice e-government, analysis of user needs and requirements, e-government strategy/concept development, and: Select one: a. E-government test, rollout, and monitoring. b. Establishing a user requirements concept c. Design of future portal strategy d. Selection of best practice e-government portals