3.5) Case Study: The HR Department of West Inc Limited have been dealing with a lot of dispute resolutions lately. This is due to the competitive nature of the organisation and the structuring...

3.5)

Case Study:

The HR Department of West Inc Limited have been dealing with a lot of dispute resolutions lately. This is due to the competitive nature of the organisation and the structuring (grouping) of teams. The HR Department have concluded that most of the disputes are triggered by underlying factors which create the opportunity for conflict to arise. In some instances, aggressive behaviours were observed too. You are a junior HR officer and have been tasked to design and execute conflict management workshop.

Answer this question:

Explain the importance of conflict resolution in diverse teams, such as in the case of West Inc Limited and give mentioned to the result of effective conflict resolution.