a) You are required to produce/complete a Meeting Minute report (please refer to Appendix 3) of the renegotiation to record the results and to communicate to Mr. Smith, Owners, staff members and all...


a) You are required to produce/complete a Meeting Minute report (please refer to Appendix 3) of the renegotiation to record the results and to communicate to Mr. Smith, Owners, staff members and all stakeholders (300 words).
5 Marks



- You are to utilise the Minute Meeting Template provided in Appendix 3 and record minutes during the role play.


- This is to ensure all conversation and important details are in record as they drive for plans, measure progress and used for legal protection. It is to provide a written record of what was discussed and agreed between you and Mr Smith to ensure you and your colleagues will have the same recollections from the meeting about what was agreed.


- The information in the meeting will be required to produce the contract and inform ACA Travel Agency’s’ all staff members of the changes of business relationship with Clarendon College.




b) Prepare a role-play scenario script for approximately
5 minutes
in which you should comprise of the following matters:


3 Marks



- You will have to prepare scripts for both roles in electronic document and submit the assessment in a hard copy. Only the learner will be assessed for this task. The role-play partner will not be assessed for this task.



c) To ensure all stakeholders are aware of the outcome of the meeting with Mr Smith, you are to draft an email to all, notifying the changes in business relationship and the newly negotiated contract with Mr Smith and Clarendon College. Please address the meeting minutes to the stakeholders for detailed information.

Apr 23, 2020
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