Assessment task 3: Develop and Present Workplace Plan Report Format Introduction State briefly what this assignment is about. Background Need to choose any company business plan Body of Report...

Introduction
Amazon was establishes in Seattle, USA in 1994 and today it has become the world's leader in e-commerce. Amazon offers a huge range of products in its portfolio and has established strong fulfilment network that runs worldwide. Presence of this brand is for more than two decades in the industry is due stringent focus on the customer experience and has dominated the market in almost all the fields. Found its footprint in 1994, soon expanded to become the one stop shop for everything that a customer would require.
Mission of the Organization is to utilize the advance technology and leveraging the expertise of their employees to provide the customers with best service and ultimate shopping experience with the click of the button.
Vision of the Organization is to become world's most customer centric enterprise. At the same time to build an environment where people can see for themselves and discover anything that they would like to buy
Values of Amazon
· Innovation
· Customer Service and Obsession with best customer experience
· Ownership
· Frugality
Core Value Proposition of Amazon
· Convenience
· Selection
· Price
Business Model of Organization
Amazon has become the largest marketplace in the world that is accessible to anyone and everyone 24*7. This company has a diversified model for business. For the FY2018-19, Amazon has generated over $232 billion in revenues and net profit amounting to $10 billion. Essentially, business model is an integral constituent of an organization that ensures that revenues multiplies and profits expands over a long run. Therefore, business model is the key driver of value of the organization. In this, Online business stores have contributed around 52% of revenues which is followed by Brick-and-Mortar stores, further by Third party sellers, Amazon AWS , subscription and advertising services. Core business model is primarily built online, however, Amazon has also launched the physical stores that contribute over US $5billion in revenues in FY 2017. Second, major angle in the business model of Amazon is its subscription service, since it makes clients addictive to the company with their applications. Furthermore, organization has also own the Cloud Infrastructure that is world known for its services and new technology. This has made Amazon a global leader with profitable profit margins. Nevertheless, advertisement business of Amazon is also amounts to billion dollars. Therefore, we can easily comprehend that business model of Amazon is a blend of many companies in one.
Organization’s Strategic Planning for the Future Workforce
Amazon's Workforce works in a culture that enables them to respond to the demands and embraces their capacity to contribute to the business. Corporate culture establishes the norms, values and traditions that impact behaviors of employees. Amazon's culture encourages employees to excel and perform beyond their limits and create environment where employees focuses on sharing new ideas, brainstorming and solve problems. Indeed, with the rigorous performance management, strong incentive scheme and work force plan has resulted in making Amazon's global leader as a online retailer. They also are on the current search of fresh talent that infuse new and creative ideas at the same time Amazon have learning development that reinforces the organization culture to foster overall development.
Workforce Analysis
Amazon workspace was first in a garage in Seattle and now it has grown to more multibillion-dollar organization. Although, the core value of customer-obsession, innovation hasn’t changed but the organization has grown tremendously in last two decades with offices in more than 35 countries all around the world. Amazon has corporate offices in America, Mexico, UK, Singapore, India etc. Each office is consistent in their values but have their own unique design that are inclined to create eco-friendly workplace with substantial energy to inspire innovation and encourage collaboration. All across the organization majority of workforce are Gen Y and millennials and there are very few GenX. By extensive analysis on the workplace, we can see that employees are young and they requires constant gratification and boost to stay engaged and motivated.
After a deep research on current working conditions and relationships shared by the employees at the workplace one, can analyses there is lot of stress and frustration amongst the employees. Employees are categorized based on the nature of the job, giving rise to groups leading company to work in silos. Deep diving in particular groups once can discern that in all the team groups generally people feel they are over-worked hence, they cannot participate in health and safety consultations overlooking one of the critical aspect of workplace productivity. Taking reference from “The importance of employee happiness for retention: Why it matters and how to achieve it” (2015) Performance of Employees is not appropriate and meeting standards since there lack of attention given to training and development of employees. Moreover, top performers of the company are leaving and joining the competition since there is no focus given to incentive the performance and maximum time is spent on solving minute’s issues rather than concentrating on systems solution. No proper channel of communication that is provided to employees such that there is a healthy dialogue amongst the employee. Thus, performance of employee relation is very poor with respect to generate a healthy organization climate and engaged workforce.
SWOT Analysis
Strength of Amazon- Internal Strategic Factors
· Prominent Brand and Strong Recognition of Brand
With Global presence and building world's largest e-commerce, Amazon indeed has a powerful positioning and muscle power to build an influential brand. Furthermore, it is very active on all the social media platform which is the currency of digital footfall. Different social media campaigns are executed to develop more traction from customer, penetration in the market and brand awareness.
· Customer...