Answer To: BUSINESS GOALS AND BUSINESS PROCESSESPick a company or organization that you are familiar with. This...
Insha answered on Oct 12 2021
BUSINESS GOALS AND BUSINESS PROCESSES
1
BUSINESS GOALS AND BUSINESS PROCESSES
4
BUSINESS GOALS AND BUSINESS PROCESSES
Table of Contents
Introduction 3
Background 3
Mission 3
Objectives 3
Business processes 3
Information systems 4
Integration with business goals 4
Customer Relation Management (CRM) 4
Smart Analysis Search (SAS) 5
Challenges and Opportunities 5
Conclusion 6
References 7
Introduction
This paper is focused on amazon’s business process and goals. Further it will discuss the information system used in amazon. Additionally, it will be discussed all the challenges and opportunities occur in the process.
Background
Amazon.com is an online store that sells toys, electronics, housewares, movies, music, books, and other items. Its Web services branch, known as "cloud computing," leases out data storage and processing capabilities via the Internet. In North America, Amazon.com data centres accounted for 1% of all Internet traffic in 2012. The company also makes the most popular Kindle e-readers on the market (Aversa, Haefliger, Hueller & Reza, 2020).
Mission
Amazon tries to provide their customers the finest available choices, the lowest possible prices, and the utmost convenience (Aversa, Haefliger, Hueller & Reza, 2020). The company's e-commerce website and services appeal to customers because of their low costs. The finest selection is also included in Amazon's business goal statement. This trait is a reaction to customers using "convenience" as a factor for assessing online retail services.
Objectives
"Be one of the most customer-centric organisation on the globe, where people can explore and find everything they would like to purchase online," says Amazon's mission statement. As stated in this vision statement, the company's main objective is to become the best e-commerce company in the world. The most diversified product selection, worldwide reach, and consumer perception are...