HOLMES INSTITUTE FACULTY OF HIGHER EDUCATION Assessment Details and Submission Guidelines Trimester T1 2020 Unit Code HC2101 Unit Title Performance Management Assessment Type Individual Assignment...

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HOLMES INSTITUTE FACULTY OF HIGHER EDUCATION Assessment Details and Submission Guidelines Trimester T1 2020 Unit Code HC2101 Unit Title Performance Management Assessment Type Individual Assignment Students are required to apply the theories and knowledge derived from the unit materials, demonstrate critical analysis and provide a considered and comprehensive evaluation. Students must use correct in-text citation conventions. This strictly needs to be your own original work. Plagiarism will be penalised. Assessment Title Tutorial Question Assignment 1 Purpose of the assessment and linkage to ULO. Students are required to answer 5 questions come from the recorded tutorial questions every week from week 2 to week 6 The following Unit Learning Outcomes is applicable to this assessment: 1. Understanding different methods and levels of measuring performance in organisations 2. Matching people to job requirements – understanding job demands, situational factors and successful recruitment 3. Planning future HR needs taking into account new trends and changes in labour force demographics 4. Managing poor performing staff and retaining high performing individuals and groups 5. Complying with relevant legal requirements 6. Demonstrating the capacity to express ideas, concepts and arguments in a logical and coherent written form conforming to relevant standards of academic writing. 7. Developing team skills Weight 25% Total Marks 50 Marks Word limit The word limited is provided in each question Due Date Week 7 - Friday 11:59 PM (Midnight) [Late submission penalties accrue at the rate of -5% per day] Page 2 of 3 Submission Guidelines • All work must be submitted on Blackboard by the due date along with a completed Assignment Cover Page. • The assignment must be in Microsoft Word format, 1.5 spacing, 12-pt Arial font and 2 cm margins on all four sides of your page with appropriate section headings and page numbers. • Reference sources must be cited in the text of the report, and listed appropriately at the end in a reference list, all using the Harvard Referencing style. Please use Harvard Referencing. Assignment Specifications Purpose: This individual assignment is an opportunity for students to demonstrate their understanding of performance management Details Answer All FIVE (5) of the following questions. The questions come from the recorded tutorial questions from week 2 to week 6. Question 1 - Week 2: Tutorial Question 3 (10 marks) Tim is a Sales Manager. identify and explain 3 measures which can be used as performance criteria for Sales Managers. If Tim wants to encourage his team to perform highly, what type of performance management system should be implemented and why? Answer this question in 300 words. You must support your discussion by referring to 3 additional academic sources from ProQuest. Harvard Referencing is required and ensure that you reference the sources correctly. Question 2 - Week 3: Tutorial Question 1 (10 marks) According to a consulting firm report - Bain and Company, Management Tools and Trends 2015, one of the top ten management tools implemented by companies was the Balanced Scorecard. Many surveyed companies (40%) have indicated that they are satisfied with using the Balanced Scorecard for strategic planning. Explain the Balanced Scorecard and how the Balanced Scorecard can be used for strategic planning. Answer this question in 300 words. You must support your discussion by referring to 3 additional academic sources from ProQuest. Harvard Referencing is required and ensure that you reference the sources correctly. Page 3 of 3 Question 3 - Week 4: Tutorial Question 2 (10 marks) Explain the importance of benchmarking and how benchmarking can be utilised in different areas of HR? Answer this question in 300 words. You must support your discussion by referring to 3 additional academic sources from ProQuest. Harvard Referencing is required and ensure that you reference the sources correctly. Question 4 - Week 5: Tutorial Question 3 (10 marks) Job analysis is an important concept for HR managers. Explain the differences between job analysis, job description and person specification. Name three key methods of undertaking a job analysis, discussing the strengths and weaknesses of each method. Answer this question in 300 words. You must support your discussion by referring to 3 additional academic sources from ProQuest. Harvard Referencing is required and ensure that you reference the sources correctly. Question 5 - Week 6: Tutorial Question 3 (10 marks) There are certain standards which recruitment methods must meet to be effective. Outline and describe the five standards. Answer this question in 300 words. You must support your discussion by referring to 3 additional academic sources from ProQuest. Harvard Referencing is required and ensure that you reference the sources correctly.
Answered Same DayMay 05, 2021HC2101

Answer To: HOLMES INSTITUTE FACULTY OF HIGHER EDUCATION Assessment Details and Submission Guidelines Trimester...

Sumit answered on May 09 2021
128 Votes
ASSIGNMENT
Table of Contents
Question 1    3
Question 2    3
Question 3    4
Question 4    4
Question 5    5
References    6
Question 1
There are numerous measures to identify the performance criteria for sales managers. Some of them are sales generation, customer generation and selling expense ratio. Metrics of sales are information that focuses on a manager’s team or an organization's productions. They assist in tracking advanceme
nt towards the objective (da Costa Webber et al., 2018). They also help in forecasting the growth of the product and recognizing the strategic complications. Customer generation is also referred to as lead generation. This metric helps to measure the number of interested prospects who incline the purchase of the product. Leads generation is a process where sales executives are given a database of prospects. Sales executives have to connect to the prospects through phone, email, or message and then provide information about the product. Hence the interested prospects get converted to leads. The selling expense ratio is the cost incurred by a salesman to sell a product. This metric is also referred to as customer acquisition costs. Client Relationship Management frameworks are utilized to help deal associations furthermore, their care groups to distinguish and develop deals possibilities (Bradford, 2016).
A powerful presentation of the board framework is a determined and intentional strategy by which administrators can spur the representatives. It incorporates legitimate correspondence and input among businesses and workers. In this situation, Tim being the project supervisor needs to empower his group so a survey and prize based execution of the board framework must be actualized. At the point when the colleagues are given helpful input about their exhibition, they feel inspired. Data about how an individual is performing and affirmation of their past triumphs give the fuel for future accomplishments. In a remuneration based framework, the colleagues are given impetuses and pay for their exceptional presentation. This propels them to try sincerely and accomplish the objectives (Quadri, 2019). The prizes can be in real money or kind and the colleagues must be made mindful of the framework. Legitimate rules and targets must be laid after the prize framework.
Question 2
A balanced scorecard is a strategic performance management system that helps, in identifying and improving several internal organizational processes and their corresponding external consequences. It has three components that are to set their strategic goals, define action plans and develop key performance indicators and metrics. Balance scorecard focusses on four perspectives such as financial, customers, processes and learning and growth (Akkermans & Van Oorschot, 2018.). The financial perspective helps in defining financial goals such as revenue growth and profitability. Customer perspective focusses on customer-centric goals such as customer satisfaction and customer retention. Processes refer to the internal operations of organizations and increasing efficiency is the prime focus. Learning and growth emphasize organizational capital and information capital. These four perspectives comply with the basic BSC framework. Organizations can have more perspectives depending on their business. The four perspectives form the layer of the strategy map. Strategy map comprises of goals concerning each perspective and the interconnections among them.
BSC is used by organizations to formulate a strategic plan. For implementing BSC organizations has to set goals depending on the four perspectives. BSC is used at the director level to analyse effectiveness (Eisenberg, 2018). An organization has three specific financial goals that expand growth opportunities, enhance workforce value and improve cost structure. Customer-centric goals will be service delivery, quality excellence and effective compensation. The internal process goals will include workforce management, project management, service delivery management and cost management. The workforce management process includes staffing selection and retention. The project management process includes segmentation, expansion, acquisition and satisfaction. Service delivery...
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