Competency In this project, you will demonstrate your mastery of the following competency: Determine the impact of systems on an organization Scenario You are the assistant director of the IT...

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Competency


In this project, you will demonstrate your mastery of the following competency:



  • Determine the impact of systems on an organization



Lost Pines Outfitters logo

Scenario


You are the assistant director of the IT department of Lost Pines Outfitters, a medium-sized online retailer. You have recently received data showing that customers are not satisfied with the current ordering system. They report that they keep selecting items that seem to be available and then receive conflicting information when they try to complete the purchase. This has resulted in wasting customer time and causing some customers to leave the site without making a purchase. The data also shows that it is taking employees too long to fulfill those orders. Your director is contemplating acquiring a new system that makes the process of buying merchandise easier for your customers and improves the employee experience as well. She has asked you to develop a presentation for your company stakeholders. The presentation will show how the existing ordering system is currently receiving, processing, and fulfilling orders.



Hiking boots and a backpack on the ground in a wooded area

Directions


Customers have stated that once they select an item they want to purchase on your company website, they are told only at checkout that the item is not currently in stock. When customers do successfully place an order, a warehouse employee begins processing the order. The employee refers to the inventory report to make sure that the item is in stock and to locate it in the warehouse. The inventory report is printed every three days. Once the item is located, the employee packages it for shipping and notifies the delivery company that an item is ready to ship. If they cannot locate the item in the warehouse, the employee must inform the customer that the item is out of stock. The current process is taking one to four hours.


The director of IT has asked you to create a presentation for stakeholders. Your presentation must include a data flow diagram (DFD) that models the primary business functions (product ordering, internal order processing, and logistics or shipping) and the flow of data between them. You should also be sure to include inputs to and outputs from the processes. Finally, you will need to provide suggestions concerning where the process could be changed to make it more efficient.


The presentation must contain 5 to 7 slides.


Within your presentation, you must:



  • Create aLevel 0(context diagram)data flow diagram for the existing system. This data flow diagram will show how information flows into and out of the system. Recall that a context diagram includes only the system and inputs and outputs.

  • Create aLevel 1 data flow diagram for the existing system. This data flow diagram will show a breakdown of the system into business processes and the flow of information from one business process to another within the system, including:

    • Product ordering

    • Internal order processing

    • Logistics or shipping




  • Identify data flows, processes, data stores, and inputs and outputsby clearly labeling them within the diagram.


  • Identify user requirements and business functionalityfor each business process. Consider the end user (customer and employee) needs for ease of use, accessibility, and performance.

  • In conclusion, provide suggestions for changes that should be made to the system andexplain the advantages and disadvantagesof implementing those changes. Consider the organization’s desire for:

    • Ease of use

    • Accessibility

    • Performance




What to Submit


To complete this project, you must submit the following:



Presentation

You must create a 5- to 7-slide presentation that shows how the existing system functions and how it could be improved. To ensure that you are not missing any important information in your presentation, you should present your work in the following manner:



  • Presentation title and presenter's name (1 slide)

  • Level 0 (context) data flow diagram within the existing system (1 slide)

  • Level 1 data flow diagram within the existing system (1 slide)

  • User requirements and business functionality (1 to 2 slides)

  • Suggested changes, with an explanation of the advantages and disadvantages of implementing them (1 to 2 slides)


You may use any software application to create your presentation, but you must convert it to either PowerPoint PPTX or PDF format in order to submit it.


Supporting Materials


The following resource(s) may help support your work on the project:



How to Design and Deliver an Effective Presentation






Answered Same DaySep 25, 2022

Answer To: Competency In this project, you will demonstrate your mastery of the following competency: Determine...

Amar Kumar answered on Sep 26 2022
23 Votes
Determine the impact of system on an organization
Determine the impact of system on an organization
Request Handling Framework's Zero Level Information Stream
Diagram (0 Level DFD):
This is the Request Handling Framework's Zero Level DFD, in which we have outlined the typical flow of requests. It is a basic
eakdown or demonstration of the whole Request Handling Framework or cycle. It is meant to provide a fresh look at organization installation and receipt, presenting the system as a single, un
eakable level cycle that is connected to external entities like items, clients, and requests. It should be well understood by a large audience, including Item Request and Company. We have shown the overall development of the Request framework in the zero level DFD of the Request Handling Framework.
Significant Level Elements and Request Handling Framework Process Stream:
Organizing every product
Taking charge of all customers
 
Taking charge of all orders
 
In charge of all the bills
 
. Overseeing the entire company
 
Taking charge of all payments
Keeping track of all receipts
Primary Business
Function
Customer Management
Company
Management
Bill
Management
Payment Management
Order Management
Product
Management
First Level DFD of Request Handling Framework: First Level Information Stream Diagram:
First Level DFD (first Degree) of Request Handling Framework demonstrates how the framework is divided into sub-frameworks (processes), each of which manages at least one information stream to or from an external specialist and which, when combined, provide the entirety of the...
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