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BIS2006 Management Information Systems
Assessment 2: Case Study-1
Table of Contents
Introduction    3
Company background    3
Current information system problems and their role in decision-making    4
Evaluation of the features of enterprise systems and its real benefits    7
Critical analysis of information system solutions    8
Conclusion    9
References    10
Introduction
The present report examines the digital grocery and ready-to-eat food product business named FoodKurt. The online delivery business was established by Kurt Woolis in 2011 (Referred to case study). The organisation decided to analyse the analytics of business around multiple transactions from almost one lakh consumers in their current database (Referred to case study). Therefore, the company focuses on the preferences of the consumer while selling good food products and groceries to them. The vision of FoodKurt is to go for digital stores for Australians. Furthermore, the report discusses the modern information system challenges, including the lack of business intelligence. On the other hand, functions to guide the business process and alongside the identification of information systems are also mentioned in the report.
Company background
The chosen company FoodKurt is a well-known online grocery and ready-made food products business founded by Kurt Woolis in 2011 (Referred to case study). The online food delivery company analyses the solution of business analytics around several transactions from almost 1 lakh consumers present in their online database. The consumer presence in the online database would guide the company to understand the preferences of consumer operating their digital grocery shopping. The vision of the organisation is to be the go-to digital food store for Australian people (Referred to case study). They would also offer choice, speed, price, speed delivered to consumers' door within thirty minutes. To enhance the delivery operations and warehouse, the company currently uses a radio frequency identification tracking system to allocate reliable resources and locate consumers. According to Saad (2020), the sustainable growth of digital platforms and technologies of wireless connectivity has fundamentally affected digital retailing and electronic commerce advancement. The sustainability of modern devices development in infrastructural telecommunications associated with sustainable purchasing capabilities alongside technological business has causes advance growth in digital food delivery. With a common vision to develop digitalisation, FoodKurt has used modern technological devices to track the consumers present around Australia. Customers are more inclined towards digital shopping because they would exercise their home comfort, convenience, and leisure time. The dynamic nature of consumers has enhanced the development of digital food delivery services. The concept of digital delivery is quickly flourishing because of the evolution performed by the organisation and their fixed time cultural work-life in metropolitan cities. The organisation also uses a global positioning system that causes its delivery people to identify the best route towards consumers' houses during food delivery without further delays. FoodKurt also wants to exercise customer relationship management solutions that would provide them with the knowledgeable insight of their consumers, hence would help them to produce essential services and products. In the opinion of Li et al. (2020), financial growth and developing broadband expansion are enhancing the international expansion of electronic commerce. Customers are fundamentally using digital platform services as their stable income increases, digital payments have become more dependable alongside supply chain management, and network delivery has also expanded.
FoodKurt is concerned about their competitor FoodVan currently implementing analytics to develop a data-generated approach towards its business. The beginning reports established by their business intelligence have identified that peach, grapes, pineapple, and banana are the fruits bought by the consumers in 202x. The company has realised that their big data could eventually analyse their big data in developing modern sources in their business. The company has operated a substantial online food delivery in Australia. In the view of Chai and Yat (2019), the food market estimated a trillion-dollar costs business around the world. In Australia, there are several food deliveries companies with several online food delivery services. The online food delivery services are Uber Eats, Door Dash, and Hello Fresh.
Furthermore, FoodKurt is doing great business while focusing on its competitors doing business in the Australian food market. Ascertain by Gupta (2019), the structure of takeaways and online home delivery services have achieved minimum substantial consumers in places like offices, big occasion orders, and malls for residential locations. The company is encountering an upcoming range of data emerging from sales point software. In the beginning, the challenge was to establish an essential manner to communicate with the organisation's point of sale database. While the company found a sustainable direction to access the specific data, another limitation was to evaluate within the business information.
Current information system problems and their role in decision-making
Current IS problems and impact
In modern times significant business is running on substantial technologies. Each consumer information and internal factor depends fundamentally on the digital and computer system that retains reliable power. The information system of the management is a fundamental term to regulate the multiple technologies present in today's organisational system and personal necessities to manage the technological system (Faris, 2022). Significant problems like failure to fulfil organisational objectives and needs strategies, retaining talented employees and hiring, and integrating various technologies within the organisation....