Identify five key in the planning and delivery of eustomer senvice wi th the help an example for each and descríbe what gaps that can occur 9s meant by organizational culture, explain its importance...

Extracted text: Identify five key in the planning and delivery of eustomer senvice wi th the help an example for each and descríbe what gaps that can occur 9s meant by organizational culture, explain its importance with the belp of Handy's faur Typelogies Cultore and give an ex ample for each e