Of the popular tools and techniques for change management discussed in the text and documented in Tables 21.1 and 21.2, which have you used to good effect, or do you believe would be most useful for...

Of the popular tools and techniques for change management discussed in the text and documented in Tables 21.1 and 21.2, which have you used to good effect, or do you believe would be most useful for your work? Why? Consider Braithwaite’s model of managerial behavioural routines (Figure 21.1). Are there any other primary or secondary pursuits, and modes of operating, that you have observed managers enacting? Which of these activities is most crucial in your current work? How will you develop your skills across a range of these activities?