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Executive summary
Outback Safari Tour is a full service coach company with NSDW, QLD, SA, WA and 25 offices in NT. It is commendable on various multi-day tours, excellent service and new coach belts (under the age of 4) - everyone is able to carry 50 passengers. Sales of 75% comes from tour operators and travel agents. In this report, the View of Mainland Express and Outback Safari Tours business has been detailed in detail. In the current situation, both the organizations have decided to merge their business.
Contents
Executive summary    2
Introduction    4
Management Decisions    4
Key requirements of the senior management    4
Difference between information system and information technology issues    5
Impact of IS and IT issues on customer choice, brand loyalty, continued patronage    7
Their Impacts on Customers    8
Strategies to Attract New Customers    9
Conclusion    11
References    13
Introduction
This report is the two business organizations that are merged with their business. "Outback Safari Tours" is a famous full service coach company with fifty offices located in NT, QLD, WA, SA and NSW. At present, they applaud themselves on the excellent service, a variety of different-day tour, new coach fleet. Each fleet is capable of carrying approximately 50 passengers at a time. 75% of sales are from travel agents and tour operators. The second company is the main Bharapadesh Express which is a low-cost coaching institute having ten offices located in SA, ACT, VIC and NSW (Caserio & Trucco, 2016). This tour provides trainer services at a reduced price. In essence, this company is focusing on the city streets of the city without traveling overnight and without the least stop. Currently, it has been used by the best online booking system. The company carries 55 passengers simultaneously in Belgium.
Management Decisions
The combined company's Mainland-Safari Tour will keep all existing employees, coaches, tours and destinations. It has been determined that the current scheduling does not conflict. The growing system of Outback Safari needs to be merged into the mainland express system. 2. Mainland- Safari Tour will be able to serve premium premium-based low-cost carriers (low fares but passengers can pay for all other things: sitting, luggage, drinks, meals, street-to-wifi and first-to-board privileges). This will be available at low-cost coach terminals (Cheng, Kuo, Chang & Chen, 2018).
Key requirements of the senior management
Sr. Management has made a final decision that it will be easy for them to put together both the companies, mainland-safari tours, keeping all existing coaches, employees, destinations and tours for them. They decided to merge Safari's enhanced system to enhance the effectiveness of their business operations with the advance of the main business express system. In addition, they decided to start premium based low-cost carrier services (Goli, 2018). In premium-based services, the passengers should pay for all other things: On the road, traffic to the streets, Wi-Fi, meals, luggage, seats of accommodation and even general board privileges.
Difference between information system and information technology issues
The Information System is an integrated network of components that is working together to create, process, and distribute information. On the other hand, the integration of various types of telecommunications equipment is to collect, handle and retrieve information technology. While using information technology and information technology, various kinds of problems are currently being seen by companies and end users. Under these problems, information security, poor data management, poor audit, ineffective data management etc. Information Systems (IS) is mainly concerned with quality as well as availability of data that information for example storage, organization and management with many operations on information (Kaur & Mahajan, 2011). Also, there might be some errors in the context of the communication, which will also be considered in the IS-Problem category.
On the other hand, with the help of Information Technology (IT) Outback Safari Tours, the technical infrastructure and its management will be related. Recognizing the new technology, it is necessary to use the current technology, which will come under IT related problems. Aggregation and collaborative issues will be categorized under IT issues (Brunei, 2014). Bad data can be corrupted by the system. Every year, large data warehousing initiatives fail due to incorrect or incomplete data. Inaccurate or incomplete data can be defective after the Data Warehouse with bad data is corrupted. "There is a problem with the data source or data entry -" The big problem is that you must control the data in all the way of information (Nikolic & Ruzic-Dimitrijevic, 2009). Use all the method on report or the spreadsheet use for business analysis to trace your flow from the data entry, data warehouses, transactional systems, data markets and cables. Must be able to detect. Data quality is required to track, check, and maintain data in whole information ecosystem. "
Clearly, data...