Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 1 of 7 ASSESSMENT 2 BRIEF Subject Code and Title MGT603: Systems Thinking Assessment...

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Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 1 of 7 ASSESSMENT 2 BRIEF Subject Code and Title MGT603: Systems Thinking Assessment Rich Picture, CATWOE and Root Definition Report Individual/Group Individual Length Up to 1200 words Learning Outcomes b) Create a visual depiction of a multi-dimensional complex situation that represents differing views Submission By 11:55pm AEST/AEDT Friday of Module 4.2 (week 8) For intensive class: By 11:55pm AEST/AEDT Friday of Module 4.2 (week 4) Weighting 20% Total Marks 20 marks Context: We live in a dynamic world, which consists of various complex adaptive systems and requires today’s managers to take a holistic view of the business. In order to gain a holistic understanding, managers need to understand all the key stakeholders and the intended and unintended consequences of their decisions. To achieve this objective, managers need to learn and apply systems thinking tools and techniques. One such tool is “Rich Picture”. Rich picture helps us express our own understanding of the world, the stakeholders to be considered and the impact that they may have our actions. Tools such as Rich picture, CATWOE and Root Definition reports helps us to understand others’ perspectives without getting involved in conflicting arguments of convincing one another about their own worldview. Instructions: This assessment is to be completed individually and is linked to Assessment 1. To successfully complete Assessment two (2) students will write a comprehensive report that helps resolve the problem they introduced in Assessment 1. Using the resulting discussion as a platform students are required to analyse and synthesise consequences on MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 2 of 7 various stakeholders involved while achieving the goals and objectives through policy implementation. There are two (2) sections to Assessment 2 1) Rich Picture – Students are to create a Rich Picture of the problem they identified in Assessment 1. This can be hand drawn and should provide an consise overview of the complex system under review. 2) Root Definition report using CATWOE – A Root Definition report is a structured analysis and description of the system being investigated. A Root Definition report explains the what, how and why. A CATWOE analysis can help in the development of a thorough Root Definition Report. CATWOE is a mnemonic that identifys all stakeholders in the system being analysed. CATWOE stands for C- Customers/clients A - Actors T – Transformation Process W- Weltanschauung / Worldview O – Owners E- Environment To successfully complete Assessment 2 both sections must be completed. Your final report must include • Rich Picture • Root Definition Report using CATWOE. • And, based on these two tools, students will recommend a minimum of two (2) optimal solutions to overcome the problem/policy challenge identified in Assessment 1. PLEASE NOTE: Your artistic talent will not be assessed, but rather your holistic understanding of the problem in question. For further assistance please refer to the below links for examples of Rich Pictures and CATWOE analysis. • https://elabor8.com.au/rich-pictures-and-catwoe-simple-yet-powerful-scope- modelling-techniques/ • https://www.sswm.info/planning-and-programming/exploring-tools/preliminary- assessment-current-status/rich-pictures Submission Instructions: The Rich Picture and Root Definition Report using CATWOE needs to be produced according to academic writing guidelines and must be submitted in compliance with the following; MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 3 of 7 1. You should make significant references to the subject material and substantial wider reading. A minimum four (4) academic (books & peer-reviewed journal articles) & two (2) other sources (newspaper article, trade publications, websites, etc.) must be used. These should be referenced in the APA style, both in-text and in a reference list. References to ‘Wikipedia’ or similar unsubstantiated sources will not be accepted. 2. The Assessment is to include in-text citations and a reference list following the latest APA referencing style. The APA referencing guide can be located in the Academic Writing Guide at http://library.think.edu.au/ld.php?content_id=1882254 3. Submit Rich Picture, CATWOE and Root definition Report (with references) via the Assessment link in the main navigation menu in MGT603 Systems Thinking on the Student Portal. The Learning Facilitator will provide feedback via Grade Centre in the Student Portal. Feedback can be viewed in My Grades. Students should use the brief to guide what to include in the assessment and the following rubric to inform the standard required. MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 4 of 7 Learning Rubric: MGT603 Assessment 2 Rich Picture, CATWOE and Root Definition Report Assessment Attributes Fail (Unacceptable) 0-49% Pass (Functional) 50-64% Credit (Proficient) 65-74% Distinction (Advanced) 75 -84% High Distinction (Exceptional) 85-100% Knowledge and understanding (technical and theoretical knowledge) Understands theoretical models and concepts Percentage for this criterion 25% Limited understanding of required concepts and knowledge Key components of the assignment are not addressed. Knowledge or understanding of the field or discipline. Resembles a recall or summary of key ideas. Often confuses assertion of personal opinion with information substantiated by evidence from the research/course materials. Thorough knowledge or understanding of the field or discipline/s. Supports personal opinion and information substantiated by evidence from the research/course materials. Demonstrates a capacity to explain and apply relevant concepts. Highly developed understanding of the field or discipline/s. Discriminates between assertion of personal opinion and information substantiated by robust evidence from the research/course materials and extended reading. Well demonstrated capacity to explain and apply relevant concepts. A sophisticated understanding of the field or discipline/s. Systematically and critically discriminates between assertion of personal opinion and information substantiated by robust evidence from the research/course materials and extended reading. Mastery of concepts and application to new situations/further learning MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 5 of 7 Context, Audience and Purpose Percentage for this criterion 25% Demonstrates no awareness of context and/or purpose of the assignment. Rich picture does not show relevant stakeholders, goals, intended and unintended consequences of the policy change CATWOE and root definition are not written properly Demonstrates limited awareness of context and/or purpose of the assignment Rich picture show some but not all relevant stakeholders. Goals, intended and unintended consequences of the policy change are written but lack clarity CATWOE and root definition are written but are somewhat vague Demonstrates consistent awareness of context and/or purpose of the assignment. Rich picture show all relevant stakeholders. Goals, intended and unintended consequences of the policy change are written clearly CATWOE and root definition are written clearly Demonstrates an advanced and integrated understanding of context and/or purpose of the assignment. Rich picture show all relevant stakeholders. Goals, intended and unintended consequences of the policy change are written clearly in an integrated manner CATWOE and root definition are written clearly integrating all the dimensions of CATWOE Consistently demonstrates a systematic and critical understanding of context and purpose of the assignment. Rich picture show all relevant stakeholders. Goals, intended and unintended consequences of the policy change are written clearly in an integrated manner, demonstrating systematic and critical understanding of the context and purpose of the assessment. CATWOE and root definition are written properly, demonstrating systematic and critical understanding of the context and purpose of the assessment. MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 6 of 7 Analysis and application with synthesis of new knowledge Percentage for this criterion 25% Limited synthesis and analysis. Limited application/recommend ations based upon analysis. Demonstrated analysis and synthesis of new knowledge with application. Shows the ability to interpret relevant information and literature. Well-developed analysis and synthesis with application of recommendations linked to analysis/synthesis. Thoroughly developed and creative analysis and synthesis with application of pretested models and / or independently developed models and justified
Answered Same DayJul 11, 2021MGT603

Answer To: Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root...

Swati answered on Jul 13 2021
141 Votes
Rich picture
Root definition report
To study the problem and find its respective solution, we would study the problem based on CATWOE study which helps to study and analyze the problem in depth by considering several parameters and prosp
ects. It helps to expand our thinking towards the problem before heading towards its solution. Studying of CATWOE factors will help us to study and understand issue from various angles and thus a n optimal solution can be found accordingly. These are as follows-
C- customers/clients
Clients of the system include the Leisure and business residents and local residents. Also, management, the staff, all employees along with the tourists taking benefits of the services and facilities. These are various stakeholders associated along with marketing managers, HR managers and the service providing staff.
Victims of the system here are the owners who get directly affected by the poor business along with other staff who receives less income due to lower profits along with lesser bonuses and additional advantages. Also, at much extent tourists become victims as because of poor loyal customer base, less tourists get to use the good quality services and benefits. And majorly they miss the view that is exclusive from park Hyatt, Sydney.
A- Actors
Activities in the system are conducted by the higher management which is executed by the lower service staff as guided and directed. Activities like promotional strategies, pricing strategies as well as offering of complimentary services are all decided and offered by the higher management post approval from the heads and top management. These activities and decisions are crucial to cope up the competitive environment. All employees are considered responsible for activities as they are the ones to provide services to end user. Also, customers or tourists are considered as actors as they are the consumers and demand as well need of them impacts the overall business.
T- Transformation process
There is need of transformation process to study the output achieved by providing required input. Here in the customer needs good services along with complementary offers at a cheaper price. Thus, the management needs to make some decisions regarding offering some packages that may include services at economic as well as competitive prices. Also, in a desire to provide best services, much expense...
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