Question
You are required to conduct research into a named food and courier service company (Eg.
DHL, FedEx) that offers a range of products. Using this information and combining it with
academic input to underpin your statement, present a report to discuss:
a) Which of the five performance objectives do you consider to b the most vital to its
success in their marketplace? You should explain your conclusions using appropriate
academic theories, ideas, and/or statement together with information from the field
research that you have gathered.
b) In order to achieve the desired production delivery output, identify which “process
types” and “layout types” are used, why these might have been chosen, and whether
you think they are the most appropriate in this situation.
c) What appears to be the capacity strategy adopted by the organization and why do
you think it has chosen this approach?
Your report should include:
Cover page
Grading Scheme
Executive summary
Table of Content
Main Body
Conclusion
List of References/Bibliography
Appendices (if relevant)
A CD containing the softcopy version of your coursework should be submitted as
well