Review the cases provided and write down your answers to the questions posed. How closely do you agree with some of the key points of the experts? Take a recent business plan from your own...

Review the cases provided and write down your answers to the questions posed. How closely do you agree with some of the key points of the experts? Take a recent business plan from your own organization for a service and department, and analyse it against the framework in Figure 22.1. Identify areas of strength and weakness and list the major revisions or improvements you think are needed in that business plan.