Task 5 Recognition and Rewards Policy Review
TeamInn team is very creative, and they add a huge value to the business.
As a Marketing Manager of Hawkeye Marketing you were asked to create a"Rewards and Recognition Program"in order to keep the team motivated to keep the business innovative and sustainable.
You were also asked tosend an email to TeamInn Stakeholdersexplaining the Rewards and Recognition Program and consulting them about the program and also to get feedback on it.
Part A)
Please readTeamInn Recognition and Reward Policyand complete theRewards and Recognition Program / Stakeholder Consultation Templatewith ideas and input into the Policy as outlined
TeamInn Recognition and Reward Policy:
TeamInn Recognition and Reward Policy.
Download TeamInn Recognition and Reward Policy.
Task 5 Template:
Task 5 Recognition Program & Consultation Template
Download Task 5 Recognition Program & Consultation Template
Part B)
Then outline in the email template your thoughts and ideas of how the Policy and subsequent reward system could work and seek feedback from the organisations Stakeholders in the email process as well.
Case Study 'La Alegria' La Alegria was recently purchased by TeamInn which is owned by four restaurateurs who are very experienced in the industry. They own and run other restaurants in the area - a tourist area. The owners’ experience, skills and knowledge were used to identify opportunities to differentiate their business in this very competitive industry. One of the new owners is a Michelin star rated chef, so the plan is to go upmarket and use all these knowledge and experience as a competitive advantage. Though previously an established Spanish Restaurant and Takeaway, La Alegria will soon be fully refurbished with a new function and events room and it will also be fully licensed with a cocktail bar, imported wines and beers as well as fine cuisine. The owners agreed on a new contemporary Spanish food menu. While refurbishments are being done, consultation meetings were conducted with staff members in order to get their feedback. Most of the existing La Alegria staff members are excited about the changes but Angela and Markus, valuable and long-term employees are having some difficulties assimilating and accepting the proposed changes to the process and wanted things to stay the same. Transition plans and techniques to overcome organisational changes barriers need to be in place. There is a Mexican restaurant around the corner, and they do functions. This restaurant is a direct competitor to La Alegria and a risk assessment is worthwhile due to the high costs of building the events and functions room. La Alegria owners contacted Hawkeye Marketing to get help with some challenges they have faced due to the innovative changes and all the processes involved in implementing them. To achieve La Alegria goals successfully and to have a smooth transition between the old business model and the new one they have chosen you to make it happen. Please see their organisational chart below: There is a lot of work to be done in this business restructure. Your tasks relate directly to this case study. BSBSTR601 Assessment Task 5 – Template Part A) Please choose four (4) positions from the TeamINN Organisational chart then choose award categories from the TeamINN Recognition and Reward Policy and suggest rewards for the categories chosen. Position Category Reward e.g., Food and Beverage Manager Leadership Relationships Innovation $200 Dinner voucher $150 gift voucher 1 night accommodation at Sheraton Mirage Gold Coast BSBSTR601 Assessment Task 5 – Template Part B) Please write a professional e-mail consulting TeamINN stakeholders explaining your thought process for the recognition program and feedback. Remember to sign off as the Marketing Manager of Hawkeye Marketing. To: Recipients (stakeholders – List their areas please!) Subject: Recognition & Reward Program Date: Dear team Microsoft Word - TeamInn Recognition and Reward Policy.docx TeamInn Recognition and Reward Policy TeamInn acknowledge people who demonstrate excellence in leadership, relationships, innovation, or service, and who model Behaviours in Action. Nominations should demonstrate service and benefit to the wellbeing of all stakeholders. Categories for rewards are shown below: Leadership This category recognises individuals or teams who have demonstrated outstanding leadership through modelling leadership capabilities and behaviours. This includes: • actively demonstrating and/or building leadership at any level • fostering a culture of excellence, inclusion and empowerment, teamwork and diversity, and • nurturing talent and building capability in others. Relationships This category recognises a strong commitment to ongoing collaboration, engagement, and delivery of high quality services to internal and/or external stakeholders through: • building positive and productive relationships with internal and/or external stakeholders with clear results • operating collaboratively and cooperatively, leading by example, and • demonstrating integrity, reliability, responsiveness and active engagement. Innovation This category recognises individuals or teams who proactively instigate an idea that leads to innovative work practices and builds an innovation culture. This includes: • innovation within departments or across TeamInn as a whole • embedding innovative approaches in daily work by removing barriers and fostering the ideas of others, and • leading by example and embracing change. Service This category recognises individuals or teams who have demonstrated the key behaviours of professional servants: • delivering high quality client service, whether internal or external • works to understand client needs and helped find a solution or service, and • actively builds the service culture and leads by example. CONTINUAL IMPROVEMENT NOTE TeamInn Rewards and Recognition Program is designed so it can be changed to reflect the needs of the organisation. The material is subject to a formal biannual review. Challenges faced by TeamInn evolve in our ever-changing environment. However, it is the responsibility of all staff to engage with the guidance material and provide feedback on the efficacy of rewards and recognition within TeamInn. Task 5 Recognition and Rewards Policy Review TeamInn team is very creative, and they add a huge value to the business. As a Marketing Manager of Hawkeye Marketing you were asked to create a "Rewards and Recognition Program" in order to keep the team motivated to keep the business innovative and sustainable. You were also asked to send an email to TeamInn Stakeholders explaining the Rewards and Recognition Program and consulting them about the program and also to get feedback on it. Part A) Please read TeamInn Recognition and Reward Policy and complete the Rewards and Recognition Program / Stakeholder Consultation Template with ideas and input into the Policy as outlined TeamInn Recognition and Reward Policy: TeamInn Recognition and Reward Policy.Download TeamInn Recognition and Reward Policy. Task 5 Template: Task 5 Recognition Program & Consultation TemplateDownload Task 5 Recognition Program & Consultation Template Part B) Then outline in the email template your thoughts and ideas of how the Policy and subsequent reward system could work and seek feedback from the organisations Stakeholders in the email process as well.