Using the concepts of cost categories and types, analyse the costs of your service or department, identifying those that you can control and those that are out of your control. Are you effectively...

Using the concepts of cost categories and types, analyse the costs of your service or department, identifying those that you can control and those that are out of your control. Are you effectively managing the direct and variable costs within your control? Make some recommendations to improve management of those costs. Write an outline business case for a new service development in your department or organization, using the structure and format set out above. Your outline should contain as much information as is readily available about two or three potential options (including the status quo). Evaluate the options using a common set of criteria and identify your preferred option.