What method could you adopt to investigate the root cause of the problem? How would you develop ideas for overcoming the problem? Who would you involve? How would you report back to users about what...

What method could you adopt to investigate the root cause of the problem? How would you develop ideas for overcoming the problem? Who would you involve? How would you report back to users about what had been the findings and impact of the survey? How would you measure the impact on services (e.g. changes in uptake, new services being offered, changes in location of services)? How would you measure the impact on service users (e.g. greater or more appropriate use of services, more diverse range of users, greater willingness to get involved or provide their views)?