You are a practice manager in a large primary care clinic (with 20,000 patients) and have been asked to work with three local cardiologists (who work in solo practices in the local community) to...

You are a practice manager in a large primary care clinic (with 20,000 patients) and have been asked to work with three local cardiologists (who work in solo practices in the local community) to develop a new way of managing patients with possible heart failure. The patients have only mild symptoms and do not need hospitalization, but do need diagnostic tests linked to advice to their primary care doctor on how to manage their condition. You are trying to set up a new care pathway to keep them in community-based specialist clinics rather than refer them into specialist clinics in hospital. What integrative processes would you use to develop an integrated care pathway between GP and community cardiologists that delivered cost effective care with good outcomes and good patient experience (you do not need to use all of the integrative processes described in the chapter)?