Answer To: ( 08 Fall ) Assessment CHCMGT005 Facilitate workplace debriefing and support processes Assessment 1...
Sangeeta answered on Feb 24 2020
CHCMGT005 Facilitate workplace debriefing and support processes
Assessment 1 Knowledge task
Assessment 1 Knowledge 3
Part A Short answer questions (70 words unless stated otherwise) 3
Part B Scenario and questions 4
Part C Extended answer question 4
Assessment 1 Knowledge
of (number of events)
Type of Assessment
Conditions of Assessment
Skills must be demonstrated in the workplace. Simulations and scenarios must be used where the full range of contexts cannot be provided. Simulations must reflect the workplace environment where these skills and knowledge would be performed.
Resources/Materials to be used
Facilities, equipment, resources and procedures as used in the workplace.
Modelling of industry operating conditions and contingencies.
Current legislation, regulations and codes of practice.
Organisation policies, procedures and protocols.
Recommended texts and resources
Correctly and fully answer all questions
Criteria for successful completion
To achieve a satisfactory result you must answer each question with an appropriate response.
This knowledge assessment is used by the assessor to assess the learner’s knowledge. This assessment forms one piece of evidence and should be used in conjunction with other forms of evidence in the assessment process.
The learner must answer each question with an appropriate response to achieve a satisfactory result.
Part A Short answer questions (70 words unless stated otherwise)
What is Critical Incident Stress Debriefing?
Critical Incident Stress Debriefing basically refers to a short-term, adaptive psychological helping-procedure, which lays emphasis upon the immediate and distinguishable issue. It could involve pre-incident preparation to serious crisis management and post-crisis actions (Jacobs et. al., 2014). Moreover, its chief purpose is to allow individuals to return back their day-to-day routine more speedily and with less possibility of facing PTSD (post-traumatic stress disorder). However, it has been observed that Critical Incident Stress Debriefing is ineffectual in case of primary trauma victims, and should just be adopted for secondary victims, like reacting to emergency services personnel (Harris et. al., 2012).
2. Briefly outline the two areas of Defusing and Debriefing after a Critical Incident
Defusing is carried out through a proficient staff member and is intended towards bringing the experience of the occurrence to some conclusion and providing instant personal assistance (Jacobs et. al., 2014). Two areas of defusing after a critical incident include identifying current needs and offering employees information, advice and handouts related to referrals as well as support agencies.
Debriefing is generally performed within the period of three to seven days of the critical event, at the time when employees have had sufficient time for taking in the experience (Harris et. al., 2012). Two areas of debriefing after a critical incident include techniques of managing emotional responses arising from a critical event and normal psychological responses towards critical incidents (Mitchell and Everly, 2012)
3. Provide five examples of physical and emotional stress. Write two sentences to describe each.
Psychological trauma is basically a kind of damage to the mind, which occurs due to a severely upsetting occurrence. Trauma is frequently the outcome of an overpowering degree of stress, which surpasses one's capability of coping or integrating the emotions associated with that particular experience (Harris et. al., 2012).
Fatigue refers to a subjective sense of tiredness that is different from weakness and has a steady inception (Jacobs et. al., 2014). Unlike weakness, fatigue could be avoided through periods of rest.
Substance abuse refers to is a patterned usage of a drug wherein the user takes in the substance in amounts or with techniques that are damaging for them or others (Harris et. al., 2012).
Anxiety is a common term used for various disorders, which leads to nervousness, apprehension, fear and worrying (Jacobs et. al., 2014). Such disorders have an impact on the way how one feels and behaves and could result in physical symptoms.
Depression is a common and serious mood ailment. It results in serious symptoms, which impact the way how one feels, thinks and handles everyday practices, like sleeping, working or eating (Mitchell and Bray, 2010).
4. How could a community service worker use self-assessment to monitor their stress and emotional wellbeing?’
A community service worker could effectively use self-assessment for monitoring their stress as well as emotional wellbeing. Self-assessment is an ability that when practiced often, would help in controlling the emotions and improving physical wellbeing (Harris et. al., 2012). Self-assessment is considered as being an effective means of reducing the anxiety levels. By way of self-assessment the worker could effectively understand and examine his/her positive and negative personality traits (Jacobs et. al., 2014). This would also enable them to work upon them so that everything goes on smoothly.
5. Discuss the difference between Chronic and Acute stress.
It results from particular situations or events, which involve unpredictability, novelty, a threat to ego, and leave people with a poor control (Mitchell and Bray, 2010). Acute stress could prove to be good for the person as the stress hormones released greatly help the...